Billable Hour Stories
Years ago, a billable hour had a short life. A lawyer wrote it down, a firm billed it, and the client paid with little fuss. Once collected, the hour disappeared….
Stepping into the Breach
If a tree falls and no one is there to hear it, does it make noise? If a contract is breached but no one is there to notice, does the…
Law Firm Helps Clients Manage Contracts
I have previously suggested that law firms help clients not just draft, but also manage contracts. Now, one is doing so. LegalIT (UK) reports in DLA Piper streamlines contract management…
Connecting with Clients Via Video
ALM, the publisher of law.com, is trying out video as a way to connect with its readers. I am pleased about this for two reasons. Substantively, I’ve previously argued that…
A Word from Your Client
As a consultant and evangelist for practicing law more effectively, I write about best practices, outsourcing, knowledge management, and technology. Here’s a reminder why law firms need to think about…
More Lessons from Retail
I’ve already written about what lawyers can learn about searching from shoppers. Now comes another lesson from retail. On Monday (3/6), Your Personal Shopper With the Initials R.S.S. ($) in…
Where Should In-House Counsel Sit?
Well-known management consultant Rees Morrison suggests that law departments Keep your lawyers on the same floor! Is that right? Morrison cites a Harvard Business Review article that finds “employees who…
Do Blawgs Burn as Brightly as Surveys Suggest?
Just how important are law blogs (blawgs)? Hard to say for sure, but just remember 10 years back when many lawyers questioned the need for e-mail or websites. Earlier this…
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