Convergence to the Max
Tyco International takes convergence (consolidating the number of law firms used) to the limit, paring back from 250 to 1, Eversheds in the UK. The Eversheds press release provides little…
Business Intelligence for General Counsels
Many law firms now use business intelligence methods to improve profitability. Do general counsels have opportunities to use BI to improve their operations? I think the answer is yes. Two…
Questions General Counsels Should Ask
Last post I suggested ways law firms could better serve clients. General counsels can also take steps to get better service from their outside counsel. If I were a GC,…
What Could Be, Not What Will Be
New Year’s predictions, like resolutions, are easy to make but hard to keep. So instead, a look at what could be in legal technology. In keeping with strategic legal technology…
Client or Mystery Shopper?
When a client walks into your BigLaw office, how do you know if she’s not really a mystery shopper? That’s not a question you’ll likely hear anytime soon. But if…
Computers Pick Outside Counsel Better than People Do
Who’s better at making decisions – people or PCs? Maybe We Should Leave That Up to the Computer (NYTimes, 7/18/06, c4) reports that professor Chris Snijders of Holland argues that…
Little Traction for Legal RFPs
It seems that RFPs to buy legal services are like alternative billing – much discussed but limited impact. I’ve suggested in prior posts that auctions relate to BigLaw technology because…
BigLaw and Contract Management – Google as Opportunity Missed?
Google seeks a staff person to to start a contract management program. I’ve suggested that BigLaw is missing out in helping corporations manage contracts. Perhaps the Google example illustrates the…
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