Articles and presentations on Knowledge Management (the art and science of how to capture and re-use know-how)
- Will the COVID Crisis Change How Lawyers Collaborate?
(Legal IT Insider, 14 Apr 2020)How Firms are Redefining DMS Ownership to Drive Adoption
(co-authored with Tom Baldwin, ILTA KM, 20 April 2018) - Knowledge Management Overview 2018
(Chapter in February 2018 Leaders in Legal Business (Stephen McGarry), essays by legal market thought leaders, published by AILFN (Association of International Law Firm Networks). As-published version.) - A New Era for Managing and Finding Experience in Large Law Firms
(ILTA KM Blog, 9 June 2017) - Quoth the RAVN: How iManage’s RAVN Acquisition Will Affect the Legal Market
(co-authored with Joshua Fireman, ILTA KM Blog, 25 May 2017) - The Rise of Legal Knowledge Management
(Bloomberg BNA Big Law Business, 19 Feb 2016) - A Brief History of Legal Knowledge Management
(2015 ebook, Leaders in Legal Business, by Stephen McGarry, 2015) - The Evolution of Legal KM and Lessons for other Professionals
(ITA 2014 Collaborative Conference, co-presenter with Oz Benamram, CKO of White & Case, National Harbor, Dec 2014) - A 10-Year KM Retrospective – 10 Years Gone: From Content to Tools to Productivity
(Ark Legal KM Conference, co-panelist with Joshua Fireman, NYC, October 2014) - How Law Firm Business and Practice Strategies Are Changing in the USA, UK & Canada
(Ark Legal KM Conference, with panelists Andrew Terrett, National Director of Knowledge Management, Borden Ladner Gervais LLP and Andy Daws, Vice President, North America, Riverview Law. NYC, October 2013) - KM Best Practices
(LLRX, Nov 2007) - KM – The Right Question?
(LLRX, November 2006) - Baking KM into the System
(co-authored with Chris Boyd, ILTA KM Whitepaper, 2006) - Interview: The State of KM in 2006
(The National, Jan-Feb 2006) - Going Beyond E-mail to Tap Firm Expertise
(Capital Connection; Managing Partner Magzine; and ILTA KM Whitepaper, 2006) - KM Morphing into Practice Support Consulting?
(Panel discussion outline and links for Ark KM Conference, February 2006) - Workshop – Making KM Client-Facing
(Ark KM Conference Presentation, with Joshua Fireman, October 2005) - Lawyers As Shoppers — It’s All About Finding Information – KM Innovation at MoFo
(Law Technology News, 2005 ) - Trends in Knowledge Management
(Presented to eSentio CIO Roundtable, with Tania Daniels, 2005) - Matter Centric Working: Letting Lawyers Work the Way They Want to Work
(KM World Magazine, July/August 2004) - What’s Your Strategy for Collecting and Cataloging Documents?
(Capital Connection, 2004) - Successful KM: Learning from Document Management
(Law Practice Today. June 2004) - Making Knowledge Management Client-Facing
(Presented to the Chicago CIO Roundtable organized by eSentio Technologies, June 2004) - KM Complexity – Multiple File Formats and Storage Locations
(Blog post, 2004) - Charting Your KM Course
(Legal Tech, 2003, with Kingsley Martin) - The CKO’s Mission and Work
(AmLaw Tech, 2001) - History of Work Product Retrieval Systems Projects
(Circulated informally, 1994)