Law Firms Learning from Industry
Mainstream media articles often hold lessons for large law firms – if management can look beyond the industry and story-line specifics. And some days, articles coincidentally group to offer a…
What Blockchain Can Teach Legal About Service Models (Live #ArkKM)
What Blockchain Can Teach Legal About Service Models is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so…
The Netflix Way: A Data‐Driven Approach to Engagement (Live #ArkKM)
The Netflix Way: A Data‐Driven Approach to Engagement is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so…
Knowledge Management – From Cost Center to Profit Generator (Live #ArkKM)
Redesigning Law Firm Knowledge Management is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos…
Redesigning Law Firm Knowledge Management (Live #ArkKM)
Redesigning Law Firm Knowledge Management is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos…
Microbrands – What Can Legal Learn from Them?
Last week I learned about microbrands. I share below highlights of Why You’re Buying Products From Companies You’ve Never Heard Of (Christopher Mims, Wall Street Journal, 4 October 2018) , an article…
The Long View of Legal Innovation
Absent from many articles and much discussion is the long view of legal innovation. If you have read the legal trade press or attended conferences this year, you could easily…
Legal Innovation – Revolution or Evolution?
Is legal innovation a revolution or evolution? Regular readers know I come out on the latter. I do a deeper dive here drawing on recent news. (Note at the end…
Why Alternative Legal Provider Market Share May be Limited
Many commentators argue that alternative legal provider market share is destined to grow. But I think it may be more limited than many suggest. Introduction and Background Numerous recent articles…
Successfully Implementing Law Firm Experience Management (Live)
I am attending Successfully Implementing Law Firm Experience Management with Keith Lipman (Prosperoware), Barry Solomon (Foundation Software), Keith Wewe (Content Pilot), Stacy Pangilinan (DLA Piper), Steve Warmerdam (IntApp). This is a session at the International Legal Technology Association annual conference, ILTACON 2018. This is live…
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