Legal Enterprise Search at the Crossroads [Live #ArkKM]
This is a live post from the Ark Knowledge Management conference; the title of this talk is Legal Enterprise Search at the Crossroads. The presenters are Harris Tilevitz, Chief Technology…
Building your Firm’s Book: KM + RFPs (Live #ArkKM)
This is a live post from the Ark Knowledge Management conference; the title of this talk is Building your Firm’s Book: Knowledge Management and RFPs. The presenters are Robert Gretch,…
Just one word: ̶P̶l̶a̶s̶t̶i̶c̶s̶ Data
A classic scene in the movie THE GRADUATE explains to the young protagonist (Dustin Hoffman) that the future lies in plastics. Spool forward 50 years and the concept to replace…
Anticipating Lawyers’ Know-How Needs
Can we anticipate lawyer’s know-how needs? That is, can we push information to them rather than asking them to pull it. At the Knowledge Management in the Legal Profession by…
Lessons for Lawyers from a Low Cost Indian Hospital
You may be surprised that a low cost hospital chain in India offers multiple lessons for lawyers. The World’s Cheapest Hospital Has to Get Even Cheaper (Business Week, 26 March…
2019 KM Summit Survey Results
I report here on the 2019 Knowledge Management (KM) Summit survey results. The Summit is a meeting of about 80 senior knowledge management professionals from large US, UK, and Canadian…
The Netflix Way: A Data‐Driven Approach to Engagement (Live #ArkKM)
The Netflix Way: A Data‐Driven Approach to Engagement is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so…
Knowledge Management – From Cost Center to Profit Generator (Live #ArkKM)
Redesigning Law Firm Knowledge Management is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos…
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