Knowledge Management Archives

Keeping Up with KM, AI, and Legal Tech – Recommended Sources

I was recently asked, by Deborah S. Panella, to recommend reading for keeping up with KM (knowledge management), AI (artificial intelligence), and legal tech. She curated an ILTA KM blog…

Ron Friedmann, 4 months ago 3 min read

Artificial Intelligence (AI), Experience Management, Innovation and Change Management, Knowledge Management

How Firms are Redefining DMS Ownership to Drive Adoption

My Fireman & Company business partner, Tom Baldwin, and I co-authored this article. The ILTA KM blog first published it on 20 April 2018 and I reproduce it hre. Introduction Many…

Ron Friedmann, 6 months ago 8 min read

Experience Management, Knowledge Management

Knowledge Management Overview – 2018 Edition

I recently wrote a Knowledge Management Overview, which appears as a chapter in Leaders in Legal Business (Stephen McGarry). This e-book collects essays by legal market thought leaders. It was published last…

Ron Friedmann, 8 months ago 1 min read

Knowledge Management

Knowledge Management Priorities in Large Law Firms – 2018 Survey

I report here on the 2018 Knowledge Management (KM) Summit survey results. The Summit is a meeting of senior knowledge management professionals from large US, UK, Canadian, and Australian law…

Ron Friedmann, 8 months ago 7 min read

Artificial Intelligence (AI), Innovation and Change Management, Knowledge Management, Law Firm Service Delivery, Legal Project Management

2018 Prediction – Lawyers Must Change How They Work

My 2018 prediction for the legal market is as much edict as prediction: lawyers must change how they work. [A similar version of this prediction was published on 15 December…

Ron Friedmann, 10 months ago 3 min read

Knowledge Management, Law Firm Service Delivery

Document Assembly in the Real World (Live #ArkKM)

I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Faster, Better, Cheaper, Smarter and…

Ron Friedmann, 1 year ago 6 min read

Artificial Intelligence (AI), Knowledge Management

Practical Magic: Using Advanced Technologies to Achieve Results (Live #ArkKM)

I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Practical Magic: Using Advanced Technologies to…

Ron Friedmann, 1 year ago 5 min read

Knowledge Management

Changing Knowledge Management (KM) Priorities

How and why are KM priorities changing? That was the topic of an ILTA virtual roundtable I moderated on July 6, 2017. I report here on the survey administered in…

Ron Friedmann, 1 year ago 4 min read

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