How Firms are Redefining DMS Ownership to Drive Adoption
My Fireman & Company business partner, Tom Baldwin, and I co-authored this article. The ILTA KM blog first published it on 20 April 2018 and I reproduce it hre. Introduction Many…
Knowledge Management Overview – 2018 Edition
I recently wrote a Knowledge Management Overview, which appears as a chapter in Leaders in Legal Business (Stephen McGarry). This e-book collects essays by legal market thought leaders. It was published last…
Knowledge Management Priorities in Large Law Firms – 2018 Survey
I report here on the 2018 Knowledge Management (KM) Summit survey results. The Summit is a meeting of senior knowledge management professionals from large US, UK, Canadian, and Australian law…
2018 Prediction – Lawyers Must Change How They Work
My 2018 prediction for the legal market is as much edict as prediction: lawyers must change how they work. [A similar version of this prediction was published on 15 December…
Document Assembly in the Real World (Live #ArkKM)
I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Faster, Better, Cheaper, Smarter and…
Practical Magic: Using Advanced Technologies to Achieve Results (Live #ArkKM)
I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Practical Magic: Using Advanced Technologies to…
Changing Knowledge Management (KM) Priorities
How and why are KM priorities changing? That was the topic of an ILTA virtual roundtable I moderated on July 6, 2017. I report here on the survey administered in…
A New Era of Managing and Finding Experience in Large Law Firms
Experience management – the ability to find relevant matters and lawyers with specific experience – has emerged as core in large law firms for both knowledge management and marketing. I…
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