2020 KM + Innovation Survey Results
This post, the 2020 KM + Innovation Survey Results, reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February…
Big Law Improving
How often do you read that Big Law is improving? Not that often? Many commentators view large law firms like dinosaurs. Yet I see much evidence that Big Law steadily…
Big Legal Market Shift Today + What It Might Mean
This morning a big legal market shift occurred: a traditional UK law firm, albeit one publicly traded, acquired a well-established managed legal services providers (AKA legal process outsourcing provider (LPO)…
Managing Email Better (or Not)
I recently tried a new approach to managing email better. It did not work for me. I share my experience, however, to make the point the everyone should periodically try…
Our Perception of Change
Many discussions of legal market evolution or revolution (AKA disruption) miss a key element: our perception of change. This hit home last week in a fabulous Twitter dialog that I…
Law Firms Disrupted – Disputing the TR View
Thomson Reuters today released its annual law firm report, 2020 Report on the State of the Legal Market, prepared with Georgetown University Law Center, suggesting law firms disrupted. I agree…
My 2020 Legal Market Predictions
Clickbait titles don’t appeal to me but my original idea for a title here – “Incremental Change in 2020” – just sounded too lame. Unlike many other commentators, I shy…
Law Firm Service Delivery Model Evolves – Citi 2020 Client Advisory
The large law firm service delivery model continues to evolve according to the just released Citi 2020 Client Advisory, prepared with Hildebrandt Consulting (PDF). I summarize key findings here on…
Highlights from the 2019 Altman Weil CLO Survey
I highlight here findings from the 2019 Altman Weil CLO Survey on ALSP (alternative legal service providers), legal operations professionals, and knowledge management. See also my post on the 2018…
Better Law Firm Business Decisions with Data Analytics
Law firms can win more cases and gain new business with proper use of data analytics. We now live in the age of data analytics so expect to keep hearing…
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