Category: Law Departments / Client Service

Well-known law department consultant Rees Morrison has an interesting post about lawyers in law departments.  He writes that in-house lawyers “barely scratch the surface of what accomplished users – not experts, just lawyers who have learned how to make the most out of a program...

Would general counsel buy legal radar? Like regular radar, it would provide a picture of the nearby environment and early warning of upcoming hazards. This seemingly outlandish idea may not be so far out in fact..  The advent of blogs, the web, and advanced full...

Corporate Counsel magazine has published its latest survey of in-house technology use. The bottom line: progress has been made.  The article reports that in-house counsel are making better use of e-billing and matter management software to manage their outside counsel more effectively. Law departments are...

Has the time come to create a Zagat-type service to rate AmLaw 200 firms and their lawyers?  Do clients sometimes feel that, in spite of overall good results, large law firm service is just not what it should be? I started thinking about this question...

I recently posted on the seeming paucity of large law firm blogs. Several readers and bloggers have provided examples but I interpret the relatively few leads received as confirmation that there are indeed few firm-branded blogs. Here then is the list – albeit a short...

Law firms contribute to information overload with their regular updates. Meanwhile, in-house lawyers often struggle to stay current. A solution is possible.  Imagine the general counsel arriving in the morning, opening Outlook, clicking on her updates folder, and seeing a few high-value items tailored to...

How many large law firms have blogs? I would like to get a sense of how many AmLaw 200 firms have blogs and possibly create a list of those that do. I need your help.  I have checked blawg.com, Internet Marketing Attorney (which reviews 250...