Richard Susskind + Mark Cohen on Clients + ALSP
This is a live blog post of a 75-minutes video discussion with Richard Susskind and Mark Cohen about clients and ALSP (alternative legal service provider). It is hosted by Legal Geek and sponsored by Thomson Reuters, UnitedLex, and iManage. Lisa Hart Shephard, Acritas founder and now part of TR,...
Ron Friedmann,
6 years ago
11 min read
The Rise of Legal Operations and What Comes Next
Legal operations started as a handful of people two decades ago. Today, it has become a robust discipline with many practitioners. I was delighted to have the chance to interview one of the leading legal operations pioneers, Steph Corey of UpLevel Ops. I met Steph...
Ron Friedmann,
6 years ago
7 min read
Big Legal Market Shift Today + What It Might Mean
This morning a big legal market shift occurred: a traditional UK law firm, albeit one publicly traded, acquired a well-established managed legal services providers (AKA legal process outsourcing provider (LPO) or alternative legal service provider (ALSP)). What does this mean and why. Please note I...
Ron Friedmann,
6 years ago
4 min read
Law Firms Disrupted – Disputing the TR View
Thomson Reuters today released its annual law firm report, 2020 Report on the State of the Legal Market, prepared with Georgetown University Law Center, suggesting law firms disrupted. I agree in part with its conclusions but disagree that large law firms are at a unique...
Ron Friedmann,
6 years ago
5 min read
Law Firm Service Delivery Model Evolves – Citi 2020 Client Advisory
The large law firm service delivery model continues to evolve according to the just released Citi 2020 Client Advisory, prepared with Hildebrandt Consulting (PDF). I summarize key findings here on the service delivery model and comment on them. Citi writes “we expect that firms will...
Ron Friedmann,
6 years ago
4 min read
Big 4 vs Big Law Legal Talent
On Friday morning (1 November 2019) I Tweeted (screenshot): [The original LPO Are Disputing article cited in that Tweet is here. I dashed off this post in about 15 minutes on Sunday morning to inject into the Twitter conversation. Apologies if some context is not...
Ron Friedmann,
6 years ago
2 min read
The State of Alternative Legal Service Providers
The report Alternative Legal Service Providers 2019 was released last week. Perhaps influenced by the subtitle, “Fast Growth, Expanding Use and Increasing Opportunity”, the many articles covering it suggested the findings portends trouble for law firms. I read the report differently. Below, I focus on...
Ron Friedmann,
7 years ago
5 min read
Why Alternative Legal Provider Market Share May be Limited
Many commentators argue that alternative legal provider market share is destined to grow. But I think it may be more limited than many suggest. Introduction and Background Numerous recent articles and blog posts cite the rise of alternative legal service providers, prompted in part by...
Ron Friedmann,
7 years ago
5 min read
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