The Client Quest for Value – Innovation, Insourcing, and Outsourcing
Recent surveys and news items illustrate clients’ quest for value, the challenge of innovation, and renewed interest in outsourcing for value. Can we draw any conclusions from these disparate items?…
Law Department Trends + Contract Management Opportunities
Now is law department survey season. In my prior post, GCs Now Do Less Law, I reported on the Altman Weil survey of Chief Legal Officers. Here, I report highlights of two other recent surveys:…
Business of Law Innovation – FT North America Awards
The Financial Times recently released its 2014 North America Innovative Lawyers. Five firms won the top business of law award (“Stand Out”): Seyfarth Shaw: “Developed SeyfarthLink, an online tool that enables better client-firm…
Will Low Cost Centers become a Big Law Norm?
Another large law firm announced today the opening of a low-cost service center. Torys is opening in Halifax. The Globe & Mail in Bay Street law firm launches legal ‘incubator’ in Halifax reports that…
Sizing the New, More Diverse Legal Market
Jordan Furlong’s recent blog post, An Incomplete Inventory of NewLaw, spurred an interesting dialog on Twitter among Liam Brown, George Beaton, Jordan, and me. We discussed the size of the NewLaw…
Middle Office Support for Law Firms – Captives v Outsourcing
Many large US law firms own and operate low cost service centers. These “captives” provide a range of “middle office” support such as IT, finance, word processing, and business research….
Lines Between Legal Businesses Blur – Law Firm as LPO – Radiant Law
Radiant Law, a new model UK law firm founded in 2011, announced today that the firm is opening its own legal process outsourcing (LPO) center in South Africa. To be sure,…
My Legal Tech 2014 Picks
I report here on vendor discussions two weeks ago at Legal Tech 2014: tech + process improvement; digital dictation; outsourcing; and information governance. Introduction – How I Decide What To…
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