Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle of Trusted Advisors
This is a live post from the Ark Group/Managing Partner’s 9th Annual Knowledge Management in the Legal Profession. This session is Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle…
The Speed of Change
What is the speed of change in the legal market? Do we live in a New Normal? At least in the social media and conference sphere, many ask those…
Making Fat Law Firms Flat through Operational Redesign for the Age of the Internet (Live from ReInvent Law)
This is a live post from the Reinvent Law Silicon Valley conference in Mountain View, CA. Please forgive any typos or errors in conveying what speakers say. Now up is…
The Future of Legal Market is Not Evenly Distributed (Live from ReInvent Law)
This is a live post from the Reinvent Law Silicon Valley conference in Mountain View, CA. Please forgive any typos or errors in conveying what speakers say. Dan Katz of…
From Legal Horsepower to Service Delivery Design
Does good design have anything to do with law firms? Maybe, depending on how you think about design. In the New York Times today, Design Rivals Technology in Importance, we…
Understanding Why Clients Hire Law Firms
To grow and prosper in 2013, large law firms should understand why clients “hire” them. Note I wrote “hire” and not retain. Mary Abraham’s recent post Milkshakes and Purple Cows…
Two Ways Law Firms Can Compete – FT Innovative Lawyers Awards
The recently released FT report on US Innovative Lawyers 2012 points to two ways large law firms can compete for business. Innovation in law practice is one. About this the…
Gaining Competitive Advantage Before GC Measure Everything
Two just-released surveys hint at the opportunity US law firms have to gain competitive advantage. The Big Squeeze – Our latest Law Department Metrics Benchmarking Survey shows that legal departments…
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