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Category: Law Firm Service Delivery

Innovation and Change Management, Interesting Technology, Law Firm Service Delivery

The Illuminate Story: The Global Deployment of Next Generation Enterprise Search

At its core, knowledge management is about finding lawyers who or documents or matters that can answer another lawyer’s questions about law, transactions, regulatory matters, judges, investors, clients, or industries. With finding so central to KM, software that searches collections of documents and other data...
Alternative Legal Provider, General, Law Departments / Client Service, Law Firm Service Delivery

Richard Susskind + Mark Cohen on Educating + Skills for Legal Professionals

This is a live blog post of a 75-minutes video discussion with Richard Susskind and Mark Cohen about “UK vs US – the next decade” and “Skills and education for legal professionals in the 2020s”. It is hosted by Legal Geek and sponsored by Thomson Reuters, UnitedLex, and iManage....
Design, Innovation and Change Management, Law Departments / Client Service, Law Firm Service Delivery

Will COVID Change Lawyer Collaboration?

Collaboration improves problem-solving, productivity, and innovation. In normal times, lawyers and legal professionals collaborate in-person. With work from home (WFH) during the COVID epidemic, video conferences have replaced in-person meetings. The WFH video experience prompts a collaboration question. Beyond in-person or video meetings, how effectively...