New Analysis of Cost, Value, and ROI of KM
Stuart Kay, the Knowledge Manager of Sydney-based Gilbert & Tobin has written a very good and thorough analysis of knowledge management called Cost, Value and ROI for Knowledge Management in Law Firms, which appears in the August 31st edition of LLRX. Kay starts out by...
Ron Friedmann,
22 years ago
1 min read
KM Update in Information Week
The August 18th issue of Information Week has an in-depth report on knowledge management, The Need To Know . It reports that although companies expected too much from KM and have experienced disappointments, many continue KM programs, albeit with simpler efforts. According to the article,...
Ron Friedmann,
22 years ago
1 min read
Memory is Not Enough for KM
Last week I posted two items related to knowledge management: “Advertising Practices Applied to Law Firm Marketing” discussed mining documents to determine client interests; “Relationship Mining” described software that allows determining who knows whom within an organization. After writing these, it occurred to me that...
Ron Friedmann,
22 years ago
2 min read
KM Flash: LexisNexis Announces Total Search – Appears to Compete with West KM
In a July 14th press release, LexisNexis announced a new service, Total Search. According the the press release, “LexisNexis Total Search provides easy access to internal work product including briefs, pleadings and memoranda while simultaneously searching the comprehensive and authoritative content available from LexisNexis.” I...
Ron Friedmann,
22 years ago
1 min read
KM at Linklaters – Developing a Customized System
Continuing my reading of the July 14th issue of Legal IT (UK), I came across another interesting feature article. Knowledge Management: Capturing knowledge describes how Linklaters is creating its own knowledge management software. The firm’s system uses both a taxonomy for classification and full-text searching....
Ron Friedmann,
23 years ago
1 min read
Wither KM?
The July 14th issue of Legal IT (UK) has a feature article by Matthew Parsons of interest to knowledge managers. Knowledge Management: Measuring success reports on KM cutbacks at US firms. The article notes that in March of this year, Jones Day eliminated its 2-year...
Ron Friedmann,
23 years ago
1 min read
The Virtual Law Library
Law.com has posted an interesting article from The National Law Journal by Elizabeth D. Kenney, the director of libraries at Dechert in New York. In her article, Revolution or Evolution for Law Libraries, the author offers a useful discussion of the trade-off between the “digital”...
Ron Friedmann,
23 years ago
2 min read
Blogs Create Potential KM Challenges
As my blog grows, I wonder about some of the KM implications of blogging. Of course, I am still relatively new (one month) to blogging and have yet to explore the various software options. But it strikes me that blogs are yet another source of...
Ron Friedmann,
23 years ago
1 min read
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