Successful KM: Learning from Document Management
Large law firms have used document management systems for over a decade. What are the lessons for knowledge management? Originally, I and many others thought that DM would solve the…
New KM Survey
Matthew Parson, in connection with Joy London’s Excited Utterances, has conducted a knowledge management survey. Share the knowledge in LegalIT.net reports a summary of the findings. “The objective of…
Interesting McKinsey Quarterly KM Article
In Making a Market in Knowledge (The McKinsey Quarterly, 2004 Number 3), author Lowell L. Bryan suggests that for KM to succeed, organizations must create an internal marketplace. The framework…
Portals – A Provocative Column and an Upcoming Webinar
“Despite the popularity of enterprise portals, portal projects aren’t delivering the expected benefits.” So reports the column Analyst Watch: Portals Underperform in Information Week (5/3/04). More on this, and a…
Thomson Elite Acquires Expert Ease
Thomson Elite has acquired Expert Ease, the developer of Deal Proof and other software. This adds to Thomson’s already strong offerings in knowledge management. The press release on PR…
Portals and KM – Part III
Many law firms continue to struggle with their “portal strategy.” Is the goal unifying applications? Is it knowledge management? Is it matter-centric views? A recent article in LegalIT is helpful…
KM in the General Press
I do not recall seeing many articles about knowledge management in the legal market outside of legal trade publications. So it seems noteworthy that Toronto’s Globe and Mail has a…
Automated v. Manual Approaches to Knowledge Management
Some law firms use manually intensive approaches to knowledge management; others eschew creating specialized knowledge management positions and instead rely on automation. What are the pros and cons of the…
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