Big Legal Market Shift Today + What It Might Mean
This morning a big legal market shift occurred: a traditional UK law firm, albeit one publicly traded, acquired a well-established managed legal services providers (AKA legal process outsourcing provider (LPO) or alternative legal service provider (ALSP)). What does this mean and why. Please note I...
Ron Friedmann,
6 years ago
4 min read
Managing Email Better (or Not)
I recently tried a new approach to managing email better. It did not work for me. I share my experience, however, to make the point the everyone should periodically try to improve their personal productivity. And accept that not all tries work. (I periodically blog...
Ron Friedmann,
6 years ago
4 min read
Our Perception of Change
Many discussions of legal market evolution or revolution (AKA disruption) miss a key element: our perception of change. This hit home last week in a fabulous Twitter dialog that I had with Jason Barnwell, Assistant General Counsel, Legal Business, Operations, and Strategy at Microsoft. In...
Ron Friedmann,
6 years ago
2 min read
Law Firms Disrupted – Disputing the TR View
Thomson Reuters today released its annual law firm report, 2020 Report on the State of the Legal Market, prepared with Georgetown University Law Center, suggesting law firms disrupted. I agree in part with its conclusions but disagree that large law firms are at a unique...
Ron Friedmann,
6 years ago
5 min read
My 2020 Legal Market Predictions
Clickbait titles don’t appeal to me but my original idea for a title here – “Incremental Change in 2020” – just sounded too lame. Unlike many other commentators, I shy away from bold predictions of big changes coming soon. I’ve worked for three decades in...
Ron Friedmann,
6 years ago
2 min read
Law Firm Service Delivery Model Evolves – Citi 2020 Client Advisory
The large law firm service delivery model continues to evolve according to the just released Citi 2020 Client Advisory, prepared with Hildebrandt Consulting (PDF). I summarize key findings here on the service delivery model and comment on them. Citi writes “we expect that firms will...
Ron Friedmann,
6 years ago
4 min read
Highlights from the 2019 Altman Weil CLO Survey
I highlight here findings from the 2019 Altman Weil CLO Survey on ALSP (alternative legal service providers), legal operations professionals, and knowledge management. See also my post on the 2018 survey, where I focused on these topics as well. The Chief Legal Officer Survey is...
Ron Friedmann,
6 years ago
3 min read
Better Law Firm Business Decisions with Data Analytics
Law firms can win more cases and gain new business with proper use of data analytics. We now live in the age of data analytics so expect to keep hearing about this topic. I explain here what data analytics is, how its age arrived, and...
Ron Friedmann,
6 years ago
5 min read
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