Large Law Firms Must Improve Client Service Delivery
In the current ultra competitive market for legal services, large law firms must improve client service delivery. I explain why in this post: the stratification of large law firms, the failure of traditional strategies, the lack of differentiation among most firms outside the top tier, and client...
Ron Friedmann,
9 years ago
6 min read
The Future of Legal Services in the Global Age of More for Less (Live #Lexpo17)
This is a live blog post of The Future of Legal Services in the Global Age of More for Less. Professor David B. Wilkins (Harvard) is the presenter. I am posting live from Lexpo 2017, a legal innovation event in Amsterdam on May 8-9, 2017. I post...
Ron Friedmann,
9 years ago
10 min read
Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World (Live #Lexpo17)
This is a live blog post of Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World. Jordan Furlong is the presenter. I am posting live from Lexpo 2017, a legal innovation event in Amsterdam on May 8-9, 2017. I post as a...
Ron Friedmann,
9 years ago
7 min read
A Day of Legal Innovation in London: Client Innovation Space + Flex Staffing
It may only be Tuesday, but is has already been an eventful week in innovation news from the London legal market. Two Magic Circle firms and one Top 30 firm made noteworthy announcements today. Here is a quick recap, some additional insight from an email...
Ron Friedmann,
9 years ago
4 min read
Legal Tech is Not Enough
Legal tech is much ballyhooed but is not enough to fix law firm and client problems. The publisher of Legal IT Insider, also known as the Orange Rag, recently asked “leading legal tech suppliers and high profile management consultants to do some future gazing on...
Ron Friedmann,
9 years ago
2 min read
Legal Operations – What We Know Now
Legal business operations, especially in corporate law departments, is on the rise. Lawyers in both law firms and law departments require an array of business and administrative support. That support makes a huge difference to legal cost, effectiveness, quality, and turnaround times. Yet operations receives less media coverage than,...
Ron Friedmann,
9 years ago
5 min read
How AdvanceLaw Improves the Corporate Legal Market
The legal market has much room for improvement – we likely all agree on that. But we don’t all agree on exactly how the legal market should be improved. I have therefore long been intrigued by AdvanceLaw, a group of over 150 corporate general counsel with...
Ron Friedmann,
9 years ago
12 min read
Should Law Firms Fear Losing Clients? (Altman Weil 2016 CLO Survey)
Should law firms fear losing clients? Many do already but just how much should they worry? The 2016 Altman Weil CLO Survey provides insight. The report opens with worrying data: 53% of law departments say they shifted a portfolio of work worth $50,000 or more because of a client...
Ron Friedmann,
9 years ago
2 min read
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