Convergence to the Max
Tyco International takes convergence (consolidating the number of law firms used) to the limit, paring back from 250 to 1, Eversheds in the UK. The Eversheds press release provides little insight on the economics of this deal. We do learn, however, that legal technology will...
Ron Friedmann,
19 years ago
1 min read
Business Intelligence for General Counsels
Many law firms now use business intelligence methods to improve profitability. Do general counsels have opportunities to use BI to improve their operations? I think the answer is yes. Two years ago my post E-billing Ignores the Elephant in the Room argued that GCs need...
Ron Friedmann,
19 years ago
1 min read
Questions General Counsels Should Ask
Last post I suggested ways law firms could better serve clients. General counsels can also take steps to get better service from their outside counsel. If I were a GC, here are questions I’d ask my law firms: Do you actively manage and budget matters?...
Ron Friedmann,
19 years ago
3 min read
What Could Be, Not What Will Be
New Year’s predictions, like resolutions, are easy to make but hard to keep. So instead, a look at what could be in legal technology. In keeping with strategic legal technology theme, the list below outlines ways that large law firms can use technology to enhance...
Ron Friedmann,
19 years ago
1 min read
Client or Mystery Shopper?
When a client walks into your BigLaw office, how do you know if she’s not really a mystery shopper? That’s not a question you’ll likely hear anytime soon. But if you were a doctor, you might. Health Care Taps ‘Mystery Shoppers’ in the Wall Street...
Ron Friedmann,
19 years ago
2 min read
Computers Pick Outside Counsel Better than People Do
Who’s better at making decisions – people or PCs? Maybe We Should Leave That Up to the Computer (NYTimes, 7/18/06, c4) reports that professor Chris Snijders of Holland argues that computers often make better decisions than people. He has experimental data supporting this hypothesis. Before...
Ron Friedmann,
19 years ago
1 min read
Little Traction for Legal RFPs
It seems that RFPs to buy legal services are like alternative billing – much discussed but limited impact. I’ve suggested in prior posts that auctions relate to BigLaw technology because “price pressure should drive even top law firms to think more creatively about how they...
Ron Friedmann,
20 years ago
1 min read
BigLaw and Contract Management – Google as Opportunity Missed?
Google seeks a staff person to to start a contract management program. I’ve suggested that BigLaw is missing out in helping corporations manage contracts. Perhaps the Google example illustrates the point. The job description says “Google, the award-winning search engine, is rapidly growing and is...
Ron Friedmann,
20 years ago
1 min read
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