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Strategic Legal Technology Blog

Innovation and Change Management, Law Departments / Client Service, Law Factory v. Bet the Farm, Law Firm Service Delivery

Microbrands – What Can Legal Learn from Them?

Last week I learned about microbrands. I share below highlights of Why You’re Buying Products From Companies You’ve Never Heard Of (Christopher Mims, Wall Street Journal, 4 October 2018) , an article describing them. I then ruminate on what the legal market can learn from this. Microbrands...
Experience Management

Successfully Implementing Law Firm Experience Management (Live)

I am attending Successfully Implementing Law Firm Experience Management with Keith Lipman (Prosperoware), Barry Solomon (Foundation Software), Keith Wewe (Content Pilot), Stacy Pangilinan (DLA Piper), Steve Warmerdam (IntApp). This is a session at the International Legal Technology Association annual conference, ILTACON 2018. This is live – I post as soon as the session ends – so please forgive any typos...