Partnering with Clients to Drive Practical Innovation (Live #ArkLib)
This is a live post of the session Partnering with Clients to Drive Practical Innovation at the Ark conference Best Practices & Management Strategies for Law Firm Library, Research & Information Services (aka Ark Library). The presenters are Toby Brown, Chief Practice Management Officer, Perkins...
Putting Intelligence in BP Decision Makers’ Hands (Live #ArkLib)
This is a live post of the keynote session, Putting Intelligence in BP Decision Makers’ Hands, at the Ark conference Best Practices & Management Strategies for Law Firm Library, Research & Information Services (aka Ark Library). The presenter is Angela McKane, Lead, Technology Intelligence, BP....
Information is Power + Profit (Ark Library Presentation Preview)
Everyone is familiar with the age-old adage that “information is power.” Let me tweak that to “Information is both power—and profit.” And that is the theme of my upcoming session at the Ark library conference on February 21 in New York: “Who moved my cheese? How firm...
The State of Alternative Legal Service Providers
The report Alternative Legal Service Providers 2019 was released last week. Perhaps influenced by the subtitle, “Fast Growth, Expanding Use and Increasing Opportunity”, the many articles covering it suggested the findings portends trouble for law firms. I read the report differently. Below, I focus on...
The Battle for Talent in the Legal Market
A battle is underway for talent in the legal market. I started drafting this post a few days ago and just now read an article from this morning, Casey Flaherty, Jae Um Join Baker McKenzie’s Innovation Team. Before I turn to the battle for legal...
The Legal Software Landscape
The legal software landscape for large law firms has changed significantly in the last few years. It’s way more interesting and dynamic than even five years ago. I recap here my current thinking and welcome comments. Where We Were Five Years Ago: Stagnation Five years...
I’ve Joined LAC Group
I am pleased to share the news that effective 2 January 2019, I started as Chief Knowledge + Information Officer at LAC Group. You can read the company press release here. Los Angeles-headquartered LAC Group provides critical knowledge and information management solutions such as competitive intelligence,...
Computers vs Tablets. My Verdict
My verdict is in: even a high-end tablet is not a great substitute for a laptop computer. And a related one: a bigger tablet comes with trade-offs versus a smaller tablet. For this, my last post of 2018, instead of a 2019 prediction or comment...