Law Firm COVID-19 Resources
On Thursday (20 March 2019) I asked via Twitter and LinkedIn for entries for a crowdsourced list of law firm client- or public-facing web or mobile app services to help answer COVID-19 related legal issues or streamlined intake. I am keeping this updated as more...
Crowdsourcing Challenges + Responses in the Coronavirus Pandemic
I am writing this blog post to crowdsource the legal market for its challenges and response in the coronavirus pandemic and range of restrictions. Please consider taking this coronavirus challenges and responses survey. And feel free to share the link. The first screen has two...
Judicial System Failure – An Example (a Personal Story)
I share here my experience with a judicial system failure. I sued a manufacturer for breach of warranty in Virginia small claims court. On Friday, I won a default judgment. Now I have to figure out how to collect. My story illustrates our judicial system...
Lawyers as Artisans
Are lawyers are artisans? Should they be artisans? I asked myself that question after reading Why Pay $24,000 for a Kitchen Knife? (Wall Street Journal, 07 March 2020). It reminded me that it’s not just food that is artisanal. And it’s not just knives. The...
2020 KM + Innovation Survey Results
This post, the 2020 KM + Innovation Survey Results, reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large...
Big Law Improving
How often do you read that Big Law is improving? Not that often? Many commentators view large law firms like dinosaurs. Yet I see much evidence that Big Law steadily improves client value and business operations. That was my take away from a conference last...
Big Legal Market Shift Today + What It Might Mean
This morning a big legal market shift occurred: a traditional UK law firm, albeit one publicly traded, acquired a well-established managed legal services providers (AKA legal process outsourcing provider (LPO) or alternative legal service provider (ALSP)). What does this mean and why. Please note I...
Managing Email Better (or Not)
I recently tried a new approach to managing email better. It did not work for me. I share my experience, however, to make the point the everyone should periodically try to improve their personal productivity. And accept that not all tries work. (I periodically blog...