Designing the Law Firm of the Future
Good design sells. Design Gains Importance as Devices Get More Personal (NYT, 19 March 2015) focused on tech wearables. Principles for wearables, however, apply everywhere. Success requires ensuring such easy use that consumers become loyal users: “In the case of apps and services that make design a top priority, like...
Ron Friedmann,
11 years ago
4 min read
Big Law, Fast Food, and Lawyer Exceptionalism
Reading McDonald’s Seeks Its Fast-Food Soul in the New York Times this weekend got me thinking about Big Law and the legal market. What could fast food possibly have to do with Big Law? Maybe nothing. But many markets try to learn from other industries. And perhaps lawyers...
Ron Friedmann,
11 years ago
3 min read
Strategies for Change Management in Large Law Firms
Lawyers and law firms have a reputation for resisting new things. Yet both have changed quite a bit in recent decades. Understanding these changes, and how to encourage future ones, was the topic of a presentation – Strategies for Change Management – that my colleague Jim Tuvell and...
Ron Friedmann,
11 years ago
4 min read
The Bar Dithers, Rich Firms Get Richer, and NewLaw Grows
Each Friday, I publish Tweets of the Week. I pick them individually, not considering how they fit together. My picks today (below) tell a nice story, one that needs more than 140 characters… Toby Brown wrote this week in The Profession is Doomed that the bar is so hidebound...
Ron Friedmann,
11 years ago
4 min read
Knowledge Management Priorities in Large Law Firms – 2015 Survey
I report here on a recent, privately-conducted knowledge management survey of large law firms. Survey Background and Questions. This survey is conducted annually in December to prepare for a meeting of KM professionals to discuss KM trends, issues, and opportunities. The co-organizers (Mary Abraham, Oz Benamram,...
Ron Friedmann,
11 years ago
6 min read
Business of Law Innovation – FT North America Awards
The Financial Times recently released its 2014 North America Innovative Lawyers. Five firms won the top business of law award (“Stand Out”): Seyfarth Shaw: “Developed SeyfarthLink, an online tool that enables better client-firm collaboration by improving flows of information.” Seyfarth also won a “Commended” spot for its legal...
Ron Friedmann,
11 years ago
3 min read
ILTA 2014 Law Firm Tech Survey – Highlights
The ILTA 2014 Law Firm Tech Survey was just released. The International Legal Technology Association each year conducts a comprehensive survey of law firm technology. At 301 pages, the report is packed with information. I summarize here findings on practice support and the business of law that I find...
Ron Friedmann,
11 years ago
5 min read
Industrializing Law Practice at Radiant Law
I recently saw how Radiant Law, a UK law firm, is improving contract drafting speed, quality, and consistency. I start with background on Radiant, then consider ways to create value, discuss custom versus commercial software, describe Radiant’s custom-built software, and conclude with some comments and questions. About Radiant Law Radiant...
Ron Friedmann,
11 years ago
4 min read
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