Category: Knowledge Management

The International Legal Technology Association is conducting a knowledge management survey for an upcoming KM white paper. It is open to non-ILTA members.  An e-mail from ILTA, which I have permission to share, states “In preparation for an article which will be published in a...

Knowledge management professionals spend a fair bit of time examining what they do, how it works, and if it matters.  We have looked at times with envy and awe at marketing department budget and headcount growth. Law Firm Marketing: R.I.P. in New York Lawyer (6...

A long knowledge management article appears today in the The Wall Street Journal.  Putting Ideas to Work (10 March 2008, p. R11, $)) by Thomas H. Davenport, Laurence Prusak and Bruce Strong is subtitled “Knowledge management can make a difference — but it needs to...

Last week I attended a KM function. (Doug Cornelius provides additional reports at KM Space.) At the end, we went round the room and large law firm participantss shared their top KM priorities for 2008.  This was, by design, a fast exercise – “state your...

The Knowledge Management Peer Group of ILTA (International Legal Technology Association) is hosting a reception at Legal Tech NYC on Thursday, February 6th.  For event details and to register, click here. See also details on Legal Tech 2008 in NYC.

Congratulations to Tom Baldwin and Reed Smith.  Reed Smith Hires Two to Run Firm as Global Business (The Recorder, 9 Jan 2008) reports that Tom will be the new Chief Knowledge Officer (CKO). Tom has been a visionary at Sheppard Mullin, where he has been...

In my prior post, I cited a survey that found a dichotomy between corporate knowledge management adoption and satisfaction. I asked but did not answer the question why. Now, a potential answer.  I received a thoughtful e-mail message from a senior and long-tenured KM director...

Knowledge management is popular among corporations but not viewed as very effective. That’s the alarming finding of a Bain & Co survey of corporate executives.  Bain has conducted since 1993 a management tools and trends survey in which it asks over 1,000 executives about management...