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Category: Business Intelligence

Business Intelligence, Experience Management, Knowledge Management, Management and Technology

A New Era of Managing and Finding Experience in Large Law Firms

Experience management – the ability to find relevant matters and lawyers with specific experience – has emerged as core in large law firms for both knowledge management and marketing. I explain here its importance and examine the evolution in technology and processes supporting it. Knowledge Management...
Big Data and Data Science, Business Intelligence, Innovation and Change Management, Interesting Technology, Law Departments / Client Service, Visual Intelligence

Data Visualization for Law Firms (Live from P3)

This is a live post from P3, the Practice Innovation Conference. This session is Data Visualization for Law Firms.  I have appended the session description and speaker bio at the end of this post.  [I post this as a session ends so please forgive any typos or...
Business Intelligence, Knowledge Management, Low Cost Law Firm Centers

Are Firms Succeeding with Low Cost Service Centers? (Live from Ark Library)

This is a live blog post from the Ark Best Practices & Management Strategies for Law Firm Library, Research & Information Services conference in NYC. The topic of this session is “Service Delivery Transformation: Are Firms Having Success On-shoring Back-Office Operations?“.  Onshore back-office operations are a subset of the broader...
Business Intelligence, Innovation and Change Management, Interesting Technology, Knowledge Management

Librarians as Market Analysts: The Intersection of Big Data and Competitive Intelligence (CI)

This is a live blog post from the Ark Best Practices & Management Strategies for Law Firm Library, Research & Information Services conference in NYC. The topic of this session is “Librarians as Market Analysts: The Intersection of Big Data and CI“.   The presenters: Steven A. Lastres, Director...