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11 Jan 2026

Category: Alternative Legal Provider

Alternative Legal Provider, Law Department Management, Law Firm Service Delivery, Law Firm Staffing, Legal market survey featured, Legal Secretaries - Their Future, Low Cost Law Firm Centers...

Legal Operations – What We Know Now

Legal business operations, especially in corporate law departments, is on the rise.  Lawyers in both law firms and law departments require an array of business and administrative support. That support makes a huge difference to legal cost, effectiveness, quality, and turnaround times. Yet operations receives less media coverage than,...
Ron Friedmann, 9 years ago 5 min read
Alternative Legal Provider, Law Department Management, Law Departments / Client Service, Law Firm Service Delivery

Should Law Firms Fear Losing Clients? (Altman Weil 2016 CLO Survey)

Should law firms fear losing clients? Many do already but just how much should they worry? The 2016 Altman Weil CLO Survey provides insight. The report opens with worrying data: 53% of law departments say they shifted a portfolio of work worth $50,000 or more because of a client...
Ron Friedmann, 9 years ago 2 min read
Alternative Legal Provider, Artificial Intelligence (AI), Contract Management, Innovation and Change Management, Interesting Technology, Knowledge Management, Law Firm Service Delivery...

ILTA Recap – Spot Video Interviews and Blog Posts

Last week I attended ILTACon, the 2016 conference of the International Legal Technology Association. Here is a recap of my activities for the week. The first section has links to the three sessions I attended and live blogged. The second has a pictorial summary of the session...
Ron Friedmann, 9 years ago 3 min read
Alternative Legal Provider, Law Firm Service Delivery, Law Firm Staffing

Flex by Fenwick – A Strategic Approach to Service Delivery

FLEX by Fenwick is Fenwick & West LPP‘s 90-lawyer-strong interim in-house counsel business that “is the only service backed by an AmLaw 100 firm that provides custom solutions for interim in-house legal needs.” I have long followed alternative lawyer staffing models so was pleased to learn more about FLEX from Carole...
Ron Friedmann, 9 years ago 6 min read
Alternative Legal Provider, Do Less Law, Law Department Management, Law Departments / Client Service

Is Big Law Having Its Kodak Moment?

A recent report suggests Big Law is having its Kodak moment. Before the turn of the century, “Kodak moments” were good. That successful marketing slogan prompted many snapshots. Today, a Kodak moment more likely means a famous company with a fabulous brand and fantastic market share that misses new technology and goes bankrupt. (See,...
Ron Friedmann, 10 years ago 4 min read

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