Many large law firms are trying various approaches to knowledge management (KM). The goal is to capture and re-use know-how. In a meeting of KM professionals earlier this week I had an “aha” moment…. First, two observations/concerns: (1) I have always been concerned that without...

When knowledge management first emerged as a distinct discipline several years ago, the focus, at least among law firms, was on capturing and re-using documents. Now, at least anecdotally, it seems there is as much discussion of locating experts within one’s organization as there is...

Law firm knowledge management professionals frequently discuss the impact of partner compensation systems on the interest in and ability of a firm to invest in KM. The general consensus is that firms with “lock step” partner compensation are better able to support significant KM initiatives...

Knowledge management professionals frequently consider the question of how best to identify and locate experts within a large law firm. The current issue of the McKinsey Quarterly has an article titled Do You Know Who Your Experts Are? (Appears in the 2003, #4 edition –...