“Social Networking” was front page business section news in the New York Times yesterday. Broadly speaking, it’s a form of knowledge management in that it can facilitate relationship management and expertise location. But will it really work?  The idea of social networking is that you...

Effective knowledge management requires a multi-prong approach: collecting documents, identifying expertise, capturing context, the ability to browse and search the materials collected, among others. An important element of any KM system is the ability easily and effectively to conduct full-text search across multiple collections. A...

In a Complex World, Even Lawyers Need Lawyers (New York Times, 2/3/04) reports that an increasing number of law firms are creating the position of general counsel to advise on ethics and other issues. It is possible that the GC could become a proponent of...

My client ii3 is hosting a Webinar on how McCarthy Tétrault, the largest law firm in Canada, has successfully deployed a KM solution.  The Webinar features Joshua Fireman, the KM Director of McCarthys . He will talk about how his firm created a successful knowledge...