Strategic Legal Technology Blog

What Direction Legal Outsourcing?

Two current articles raise some interesting questions about law firms and outsourcing. Small World in Law Firm Inc. (10/07) is an interview with White & Case CFO Greg Dolan. The firm outsources some word processing to a legal process outsourcer (LPO) in Chennai. It has...

Ron Friedmann, 18 years ago 2 min read

Management and Technology

Let a Thousand Flowers Bloom – Not!

This is the fourth in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Let a Thousand Flowers Bloom – Not! Two decades...

Ron Friedmann, 18 years ago 1 min read

Innovation and Change Management

Learning from the Brits

The American Lawyer October 2007 “Global Issue” focuses on the recent success of leading UK law firms, especially the Magic Circle. Many factors contribute to their success; I’ll focus on two that I follow closely: outsourcing and law firm management. Magic Touch notes that leading...

Ron Friedmann, 18 years ago 1 min read

Knowledge Management

Knowledge Management Humor

Knowledge managers frequently discuss the number of document categories (types) in the document management system. The accepted wisdom is that about a dozen types is right. Even then, lawyers often will not select the appropriate type. Some firms started with 100+ types and pay the...

Ron Friedmann, 18 years ago 1 min read

Management and Technology

Ask Permission or Seek Forgiveness?

This is the third in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Better to Seek Forgiveness than Ask for Permission. Getting lawyers...

Ron Friedmann, 18 years ago 1 min read

Management and Technology

Less is More

This is the second in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Less is More. When trying to persuade law firm...

Ron Friedmann, 18 years ago 1 min read

Knowledge Management

Social Networking for Experience Location?

Social networking (e.g., Facebook or MySpace) is the rage. Can it support knowledge management efforts? The Water Cooler Is Now On The Web (Business Week, 10/1/07) reports that the software “turns out to be an efficient way to mine for in-house expertise, discover new recruits,...

Ron Friedmann, 18 years ago 1 min read

Roundup

Roundup (9/30/07): UK Law Firms Outsourcing, BigLaw Hiring MBAs, Technology to Recruit Lawyers

In this Roundup, an update on law firm outsourcing in the UK, law firms hiring MBAs as practice managements, and more on technology to recruit lawyers. Outsourcing Outsourcing and Offshoring Gain Traction in U.K. Legal Market (American Lawyer, 9/07) reports that “[w]hen it comes to...

Ron Friedmann, 18 years ago 2 min read

Management and Technology

Reverse the Persuasion Equation (aka Don’t Push on Strings)

This is the first in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Reverse the Persuasion Equation (also known as Don’t Push on...

Ron Friedmann, 18 years ago 1 min read

Notices re this Blog

My Move from Consulting to Legal Outsourcing

I have joined Integreon as Senior Vice President, Marketing and no longer offer consulting services. I have covered legal outsourcing for a long time. My fourth blog post in May 2003 was Central Back Offices and Outsourcing, the first entry in my outsourcing blog category....

Ron Friedmann, 18 years ago 1 min read

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