Strategic Legal Technology Blog

I’ve Joined LAC Group

I am pleased to share the news that effective 2 January 2019, I started as Chief Knowledge + Information Officer at LAC Group. You can read the company press release here. Los Angeles-headquartered LAC Group provides critical knowledge and information management solutions such as competitive intelligence,...

Ron Friedmann, 7 years ago 2 min read

Personal Productivity

Computers vs Tablets. My Verdict

My verdict is in: even a high-end tablet is not a great substitute for a laptop computer. And a related one: a bigger tablet comes with trade-offs versus a smaller tablet. For this, my last post of 2018, instead of a 2019 prediction or comment...

Ron Friedmann, 7 years ago 6 min read

General, Innovation and Change Management, Law Departments / Client Service

Overcoming FOMO – The Reality of Legal Tech

Do you have FOMO – fear of missing out on new legal technology? You are not alone. Many publications and conferences suggest legal tech will disrupt lawyers. And that unless you license many new tools, you’ll fall behind. To address this fear, I recently collaborated...

Ron Friedmann, 7 years ago 4 min read

Law Firm Service Delivery

If Law Firms Could Make One Change to Improve Client Value

If law firms could make one change to improve client value, what would it be. I Tweeted that on 26 November 2018 as Question of the Week. That Tweet spawned many great replies, which I share here. If you don’t know Twitter, welcome to the...

Ron Friedmann, 7 years ago 3 min read

Alternative Legal Provider, Law Department Management, Law Departments / Client Service

Highlights from the Altman Weil CLO Survey

This post offers highlights of the annual Altman Weil CLO Survey. In my view, the Chief Legal Officer (CLO) Survey is one of the better legal market surveys. It has been conducted since 2010, has a good sample size, and asks many of the same...

Ron Friedmann, 7 years ago 4 min read

Big Data and Data Science, Law Firm Service Delivery

Law Firms Learning from Industry

Mainstream media articles often hold lessons for large law firms – if management can look beyond the industry and story-line specifics. And some days, articles coincidentally group to offer a lesson book. The Friday, 2 November 2018 print edition of the Wall Street Journal published...

Ron Friedmann, 7 years ago 4 min read

Blockchain

What Blockchain Can Teach Legal About Service Models (Live #ArkKM)

What Blockchain Can Teach Legal About Service Models is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos or errors in understanding. The presenter is John Alber, Practical Futurist, Institute for...

Ron Friedmann, 7 years ago 4 min read

Knowledge Management

The Netflix Way: A Data‐Driven Approach to Engagement (Live #ArkKM)

The Netflix Way: A Data‐Driven Approach to Engagement is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos or errors in understanding. The presenter is Nicky Leijtens, Board Advisor Client...

Ron Friedmann, 7 years ago 3 min read

Knowledge Management, Online Legal Services

Knowledge Management – From Cost Center to Profit Generator (Live #ArkKM)

Redesigning Law Firm Knowledge Management is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos or errors in understanding. The topic is Knowledge Management – From Cost Center to Profit...

Ron Friedmann, 7 years ago 5 min read

Knowledge Management

Redesigning Law Firm Knowledge Management (Live #ArkKM)

Redesigning Law Firm Knowledge Management is a live post from the conference Knowledge Management in the Legal Profession, presented by Ark. I post as a session ends, so please forgive typos or errors in understanding. The presenter is Jeff Rovner, Managing Director of Information, O’Melveny &...

Ron Friedmann, 7 years ago 5 min read

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