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Artificial Intelligence (AI), Big Data and Data Science, Innovation and Change Management, Interesting Technology, Law Firm Service Delivery, Legal Process Improvement, Legal Tech Start-Ups, ...

Getting Real about #LegalTech

In the last couple of years, I have written blog posts questioning the hype around legal artificial intelligence (AI) and legal innovation? Has the time come to focus on legal technology hype? I think so. In this post, I share some dynamic Twitter exchanges from...
Experience Management, Knowledge Management, Law Departments / Client Service, Law Factory v. Bet the Farm, Law Firm Service Delivery, Legal Process Improvement

Lessons for Lawyers from a Low Cost Indian Hospital

You may be surprised that a low cost hospital chain in India offers multiple lessons for lawyers. The World’s Cheapest Hospital Has to Get Even Cheaper (Business Week, 26 March 2019) explains how an already-low-cost operation can go even lower. That message may not be...