Data Visualization for Law Firms (Live from P3)
This is a live post from P3, the Practice Innovation Conference. This session is Data Visualization for Law Firms. I have appended the session description and speaker bio at the end of this post. [I post this as a session ends so please forgive any typos or...
Ron Friedmann,
10 years ago
4 min read
The Science of Data in Support of Pricing (Live from P3)
This is a live post from P3, the Practice Innovation Conference. This session is The Science of Data in Support of Pricing. I have appended the session description and speaker bio at the end of this post. [I post this as a session ends so please...
Ron Friedmann,
10 years ago
7 min read
The Next Step in Large Law Firm Low Cost Service Centers
Large law firms continue to open low cost service centers. That’s barely newsworthy after so many US and UK firms have done so. Firms with low cost centers in the US include Hogan Lovells, Littler, DLA Piper, Sedgwick, Kaye Scholer, White & Case, Pillsbury, and Wilmer Hale. From...
Ron Friedmann,
10 years ago
2 min read
Should We Settle for Incremental Change in Big Law?
Mainstream media regularly reports on big changes in many markets. Two juxtaposed articles on the front page (below) of the Business & Tech section of the Wall Street Journal (21 April 2016) got me thinking about change in Big Law. The top-most article, “Market Shifts Slam Tech Old Guard“, describes...
Ron Friedmann,
10 years ago
3 min read
The Future of Legal Talent – Not Lawyers?
A Deloitte February 2016 report, Developing legal talent: Stepping into the future law firm, suggests that by 2025, UK law firms will need a broader skill mix to remain successful. I agree but take issue with Deloitte on how to manage that mix. The report finds that...
Ron Friedmann,
10 years ago
2 min read
Learning from Hilton Palmer House’s Botched Service Delivery
In this age, service delivery and user experience drive customer choice. Products and services must work: easy and pleasant to use. How many large law firms think about all the details of their clients’ experiences and achieve that standard? I wonder if even the ones that regularly survey...
Ron Friedmann,
10 years ago
4 min read
Tracking Law Firm R&D Initiatives
My June 2015 blog post Law Firm R&D Initiatives Grow – Time for a League Table? recapped recent large law firm research and development announcements. It asked if the time had come for a Big Law R&D league table. That time has now arrived. Early last week I published a R&D in...
Ron Friedmann,
10 years ago
1 min read
The Rise of Legal Knowledge Management
Legal knowledge management appears to be on the rise. The definition of KM that I like best is the art and science of capturing and re-using legal know-how and identifying colleagues with relevant experience. The Pressure Behind the Rise of KM. The corporate C-suite now demands...
Ron Friedmann,
10 years ago
3 min read
Putting Deep Legal Know-How Online: Cadwalader Cabinet
Some cabinets are bare, some are well stocked, some are chaotic, and some are organized. Cadwalader Cabinet, an online legal service covering financial regulations is not only well-stocked and well-organized, it is lovely to look at. I have a long standing interest and monitor developments in...
Ron Friedmann,
10 years ago
5 min read
Are Firms Succeeding with Low Cost Service Centers? (Live from Ark Library)
This is a live blog post from the Ark Best Practices & Management Strategies for Law Firm Library, Research & Information Services conference in NYC. The topic of this session is “Service Delivery Transformation: Are Firms Having Success On-shoring Back-Office Operations?“. Onshore back-office operations are a subset of the broader...
Ron Friedmann,
10 years ago
6 min read
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