Disintermediation Redux
Remember all the talk about “disintermediation” during the dot-com boom? It means that the Web allows producers to connect directly with consumers and eliminate intermediaries. It may be back as potential threat to legal publishers. In Law Professor’s Web Log is Jurists’ Must-Read, the Wall...
Ron Friedmann,
22 years ago
2 min read
KM Complexity
Most of us working on knowledge management say that KM is 80% culture and process and only 20% technology. That is true, but sometimes the technology can be a challenge. I was looking through some of my files and came across a grid I developed...
Ron Friedmann,
22 years ago
1 min read
Is KM Individual or Collective
Jeff Beard, aka LawTech Guru, has an interesting post today about KM. In KM Thought of the Day he argues that KM should shift its focus to individual effort in place of institutional effort. I disagree. I agree with Jeff that doing institutional KM is...
Ron Friedmann,
22 years ago
2 min read
Wall Street Journal Reports on Blogs
Blogs Help You Cope With Data Overload — If You Manage Them in the Wall Street Journal (7/8/04, p. B1) Personal Technology column focuses on using a newsreader to aggregate content from multiple blogs. The columnist explains that to “juggle all those blogs” one should...
Ron Friedmann,
22 years ago
1 min read
Legal Auctions Struggle
Online Auctioneers Struggle to Attract In-House Counsel in the July 2004 issue of Corporate Legal Times suggests that online auctions and match-making services such as Procuri and eLawForum for legal services have not gained much traction. “Beyond a handful of early adopters who have dabbled...
Ron Friedmann,
22 years ago
1 min read
Tracking Tasks
A key element of personal productivity is tracking one’s tasks. I use Microsoft Outlook and it strikes me that doing so is harder than it should be. And from dealing with this apparent limitation, we may be able to draw a lesson about personal productivity...
Ron Friedmann,
22 years ago
2 min read
Adoption Rates for New Ways of Working
New technologies and processes abound in the legal market: e-discovery, portals, customer relationship management (CRM), knowledge management, practice group profitability analysis, matter-centricity, online training, to name a few. What can we learn from the past, both to predict the future and to guide how we...
Ron Friedmann,
22 years ago
2 min read
Successful KM: Learning from Document Management
Large law firms have used document management systems for over a decade. What are the lessons for knowledge management? Originally, I and many others thought that DM would solve the work product retrieval problem. That turned out not to be true but we have learned...
Ron Friedmann,
22 years ago
1 min read
New KM Survey
Matthew Parson, in connection with Joy London’s Excited Utterances, has conducted a knowledge management survey. Share the knowledge in LegalIT.net reports a summary of the findings. “The objective of the research was to investigate current practices, roles, leadership turnover, resources and structures for KM...
Ron Friedmann,
22 years ago
1 min read
Insightful Assessment of Online Legal Services
I recently wrote about Trends in Online Legal Services. One of my legal market friends offered some interesting comments that help explain why online services have so little traction. Here is my friend’s analysis: “1. Law firms aren’t equipped to provide ongoing content. The...
Ron Friedmann,
22 years ago
2 min read
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