Trends to Watch in 2004
Here are my views of trends to watch in 2004. I choose the word “trend” intentionally because, as Yogi Berra said, making predictions is hard, especially about the future. Regular readers of my blog know that I focus on the strategic use of technology and...
Ron Friedmann,
22 years ago
3 min read
Online Services Update
I recently came across a very well-done white paper, Online Strategies for Law Firms 2004, on online legal services by Charles Christian, Editor & Publisher, Legal Technology Insider. It provides an insightful analysis of the current state of online legal services, especially in the UK....
Ron Friedmann,
22 years ago
1 min read
Creating Best Practices at Chevron
Chevron spends more than $60 million on outside law firms that handle its litigation reports Refining Litigation (Corporate Counsel, Dec. 2003). A new general counsel who started one year ago has instituted a program to develop best practices in litigation. Charles James, the new GC,...
Ron Friedmann,
22 years ago
1 min read
Strategy and Technology to Support Law Firm Growth
The Wall Street Journal published Kraft’s Stale Strategy last Thursday (12/18/03) describing how Kraft’s line-extension strategy has failed to develop revenue growth. Before I relate this to lessons for law firms, some backgound… Line or brand extension refers to taking an existing brand name and...
Ron Friedmann,
22 years ago
3 min read
Microsoft OneNote
Microsoft has recently released a new addition to its Office suite called OneNote. It’s a “free form” text entry tool with a tabbed interface, outliner, and built-in search engine. I have been evaluating the product for about 30 days and like it so far. I...
Ron Friedmann,
22 years ago
2 min read
Electronic Discovery and the Government
Last month I met with a technical team at a US government organization that has investigative and enforcement authority. The topic of our meeting was to discuss current developments in electronic discovery. This team is guiding the organization’s strategy and tactics for dealing with electronic...
Ron Friedmann,
22 years ago
1 min read
Hildebrandt Report on Outsourcing
Brad Hildebrandt, one of the best known and most established consultants in the legal market (and founder and head of Hildebrandt International) has issued a very interesting special report on the potential to outsource legal work to India. Mr. Hildebrandt reports that his firm will...
Ron Friedmann,
22 years ago
1 min read
Strategic v. Operational Technology Budget
Josh Fish of Hubbard One has a good article, Using Strategic Technology to Win and Keep Business, in the November 2003 issue of LawNet’s Peer to Peeer newsletter. In it, he argues that firms should view their technology budget in two bins: operational and strategic....
Ron Friedmann,
22 years ago
1 min read
Paralegals in India
Legal Research And Back-Office Work To Go Offshore Next in Information Week (12/9/03) reports that “[l]egal research and other back-office work carried out at law firms may be among the next set of white-collar jobs to move offshore in big numbers.” The article quotes a...
Ron Friedmann,
22 years ago
1 min read
Outsourcing in the News
Two recent articles about sending work offshore caught my eye. In New Economy, Companies sending work abroad are learning cultural sensitivity – to their American customers, the New York Times (December 9, 2003) reports that some company’s that have outsourced work to offshore locations...
Ron Friedmann,
22 years ago
2 min read
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