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Knowledge Management

The Trouble with Taxonomies

Taxonomies are an integral element of many large law firms’ knowledge management programs. But building, maintaining, and using a taxonomy can be hard.  In my recent post on Developments in Full Text Searching, I cited Sharon Flank, a computational linguist, of DataStrategy. Sharon has just...
Interesting Technology

Disintermediation Redux

Remember all the talk about “disintermediation” during the dot-com boom? It means that the Web allows producers to connect directly with consumers and eliminate intermediaries. It may be back as potential threat to legal publishers.  In Law Professor’s Web Log is Jurists’ Must-Read, the Wall...
Knowledge Management

KM Complexity

Most of us working on knowledge management say that KM is 80% culture and process and only 20% technology. That is true, but sometimes the technology can be a challenge. I was looking through some of my files and came across a grid I developed...