Standardizing Extranets?
I have previously written that if law firm extranets succeed, they will sow the seeds of their own destruction. Clients will not want to use multiple systems; instead, a single…
Personal KM Update and Implications
On September 15th, both the New York Times and Wall Street Journal reported that Amazon is taking at aim at Google with a new search tool called A9, which has…
Key Findings from the AmLaw Tech Survey
“Firms are making roof repairs rather than remodeling the kitchen.” So concludes the 9th AmLaw Tech survey of large law firm technology, published in the September 2004 issue of American…
Technology is Not Enough
Consulting company McKinsey has found that information technology investment by itself has little effect on productivity. Management practices have a much bigger impact on productivity. When IT lifts productivity in…
Evolving Electronic Discovery Rules
The article Federal Courts Propose Rules for E-Discovery in the New Jersey Law Reporter provides an interesting update on potential changes in the rules of discovery, especially with respect to…
More on Incremental Change
My prior post suggested stepping back from the day-to-day change to examine fundamentals. Among other points, I suggested lawyers might not need notebooks. Fellow blogger Dennis Kennedy raises a good…
Incremental Change May Not Be Enough
Technology is all about change. The job of the CIO is often as much about change management as it is about technology. Sometimes change occurs so continuously and gradually that…
The End of ROI?
Last week at I attended LawNet, one of the leading legal technology conferences. I had a an “aha” moment about knowledge management and return on investment. A recurring KM question…
More Corporate Counsel Outsourcing to India
Legal publication The Recorder reports in Outsourcing Reaches Corporate Counsel (8/25/04) that more inhouse counsel are finding ways to use offshore labor. Separately, a recent Business Week article discusses some…
Law Firm Ancillary Businesses – Follow-up To Orrick Post
Last week I wrote about the possibility that Orrick might provide back-office services to other law firms. That post generated two interesting comments that question and expand on my conclusion…
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