Portals and KM – Part III
Many law firms continue to struggle with their “portal strategy.” Is the goal unifying applications? Is it knowledge management? Is it matter-centric views? A recent article in LegalIT is helpful…
More Evidence for Working Virtually
I have proposed that law firms consider the possibility that lawyers be encouraged to work at home some days or at satellite offices. Today, the Wall Street Journal reports yet…
PDA + Cellphone is a Time Saver
Ten days ago I bought a Treo 600 – a combined cell phone and Palm OS personal digital assistant. SprintPCS is my carrier. Though configuration and learning the device took…
Two Law Firms Commercialize Extranets
Recently I have learned of not one, but two law firms that have commercialized extranets, creating separate entities to market products and services. In my last posting on Extranets,…
Law Firm Mergers and KM
The widely reported merger of Wilmer, Cutler & Pickering and Hale & Dorr raises interesting questions about the role technology can play in helping to integrate two firms. To be…
Interface Software Acquires Scout
I noticed today on Legal Technology Insider that Interface Software, makers of Interaction customer relationship management (CRM) software, has acquired the assets of Scout Solutions, makers of Aptus. According…
NLJ Article on Offshoring
The March 29, 2004 issue of the National Law Journal features a cover story titled ‘Offshore’ Legal Work Makes Gains. It presents a detailed and, in my opinion, balanced view…
Five Big Ideas Reviewed – Need for a Process Approach
My recent post (4/11/04) reviewed how hospitals are closely examining procedures to improve work flows and quality. This approach may be the best hope general counsels have to control outside…
KM in the General Press
I do not recall seeing many articles about knowledge management in the legal market outside of legal trade publications. So it seems noteworthy that Toronto’s Globe and Mail has a…
The “Toyota Approach” to Best Practices
In To Fix Health Care, Hospitals Take Tips From Factory Floor, the Wall Street Journal (4/9/04, p. 1) reports that hospitals are applying techniques pioneered by John Deming and used…
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