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Strategic Legal Technology Blog

Knowledge Management

Photographic Memory and KM

Many newspapers and magazines have reported on the new Google Desktop Search. What I find interesting, and somewhat disturbing, is Google’s positioning of this tool as a “photographic memory.”  Google now has a beta version of software that allows searching the contents of the local...
Knowledge Management

Approaches to KM

Joy London posted in Excited Utterances that Paul Hastings is hosting a vendor-sponsored luncheon roundtable (sponsors are Practice Technologies and Recommind). This should be an interesting session and nice follow-on to an article that Peter Ozolin, CKO of Paul Hastings recently wrote.  In the September...
Extranets

Update on Standardizing Extranets

I recently posted about a new, single platform Extranet from Australia called nSynergy. Three reliable sources in Australia suggest this is probably not going to take the market by storm.  The reports from my sources: “Apparently, Telstra continues to use the predecessor system to nSynergy...
Knowledge Management

Interesting Q&A on Portals

Last June, my client ii3, inc. hosted a Webinar on Information and Knowledge Portals. Panelists included Jamie Booth, CIO of Hunton & Williams and Margaret Grottenthaler, a partner at Stikeman Elliott who spearheads KM at the firm. An interesting written Q&A follow-up is available.  In...
Management and Technology

Managing Relationship Capital

Fellow blogster Jerry Lawson and I recently exchanged e-mail messages about bloggers asking for links. That led to an interesting discussion about relationship management generally. Our shared observation is that, among other challenges of law firm CRM (customer relationship management) is that lawyers have limited...