New UK Legal Process Outsourcing (LPO) Survey Suggests Market Growth
LegalWeek last week published a survey of UK partner views on LPO. Partners seek new models but wary of LPOs opens “City partners increasingly believe the law firm model will have to be overhauled but remain sceptical that legal process outsourcing (LPO) will be a...
Ron Friedmann,
16 years ago
3 min read
Legal Process Outsourcing (LPO) Update
Legal process outsourcing (LPO) has been in the news a lot in the last few months. And there have been some good blog posts too. Here’s a listing. For a November 9th presentation on Legal Process Outsourcing: Opportunities and Challenges to the Palo Alto Area...
Ron Friedmann,
16 years ago
2 min read
Xerox CategoriX and Musings on the Best Approach to EDD Search
This is a two-part, joint blog post. I recently spent some time looking at Xerox’s new CategoriX EDD tool and writing a post about it. After reading it, I realized it would be helpful to set my discussion in a broader context. So I turned...
Ron Friedmann,
16 years ago
7 min read
Engaging Lawyers in KM
From a private large law firm knowledge management gathering, here is a near real-time report on Engaging Lawyers in KM. What motivates lawyers to participate in KM efforts? Research shows that extrinsic motivators (e.g., money or recognition) do not lead to better results for cognitive...
Ron Friedmann,
16 years ago
1 min read
Law Firm Competitive Intelligence
From a private large law firm knowledge management gathering, here is a near real-time report on a competitive intelligence (CI) in law firms by Ann Lee Gibson, who blogs at Law Firm Competitive Intelligence. Peter Drucker said that 90% of info used in organizations is...
Ron Friedmann,
16 years ago
3 min read
Applying Interface Usability Principles to KM
From a private large law firm knowledge management gathering, here is a near real-time report on a relatively unusual KM topic, usability issues. A usability expert from one of the attending law firms presents. Her prior job titles include include Visual Designer, Interaction Designer, Information...
Ron Friedmann,
16 years ago
3 min read
The ROI of Knowledge Management (real time conference session report)
From a private large law firm knowledge management gathering, here is a near real-time report on knowledge management (KM) and Return on Investment (ROI) by Joshua Fireman of ii3. Here are some of the highlights I find most interesting: Given that law firms can barely...
Ron Friedmann,
16 years ago
2 min read
The Value of Twitter
Sometimes answers just fall into your lap unexpectedly. That happened to me today about Twitter. I attended a lunch today of local legal knowledge management professionals. We meet monthly and at our last meeting, Twitter came up. One thing led to another I agreed...
Ron Friedmann,
16 years ago
2 min read
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