Our Perception of Change
Many discussions of legal market evolution or revolution (AKA disruption) miss a key element: our perception of change. This hit home last week in a fabulous Twitter dialog that I had with Jason Barnwell, Assistant General Counsel, Legal Business, Operations, and Strategy at Microsoft. In...
Law Firms Disrupted – Disputing the TR View
Thomson Reuters today released its annual law firm report, 2020 Report on the State of the Legal Market, prepared with Georgetown University Law Center, suggesting law firms disrupted. I agree in part with its conclusions but disagree that large law firms are at a unique...
My 2020 Legal Market Predictions
Clickbait titles don’t appeal to me but my original idea for a title here – “Incremental Change in 2020” – just sounded too lame. Unlike many other commentators, I shy away from bold predictions of big changes coming soon. I’ve worked for three decades in...
Law Firm Service Delivery Model Evolves – Citi 2020 Client Advisory
The large law firm service delivery model continues to evolve according to the just released Citi 2020 Client Advisory, prepared with Hildebrandt Consulting (PDF). I summarize key findings here on the service delivery model and comment on them. Citi writes “we expect that firms will...
Highlights from the 2019 Altman Weil CLO Survey
I highlight here findings from the 2019 Altman Weil CLO Survey on ALSP (alternative legal service providers), legal operations professionals, and knowledge management. See also my post on the 2018 survey, where I focused on these topics as well. The Chief Legal Officer Survey is...
Better Law Firm Business Decisions with Data Analytics
Law firms can win more cases and gain new business with proper use of data analytics. We now live in the age of data analytics so expect to keep hearing about this topic. I explain here what data analytics is, how its age arrived, and...
Visual Intelligence (Part 2)
A couple of months ago I posted Visual Intelligence (Part 1). I explained that in my new job as of January 2019 at LAC Group, I spend more time thinking about how to present visually the results of our competitive intelligence and business research services....
Big 4 vs Big Law Legal Talent
On Friday morning (1 November 2019) I Tweeted (screenshot): [The original LPO Are Disputing article cited in that Tweet is here. I dashed off this post in about 15 minutes on Sunday morning to inject into the Twitter conversation. Apologies if some context is not...