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Is the Pressure Building on Big Law?

I’ve complained that too many commentators predict Big Law disruption. With Big Law surviving the 2008-10 economic crisis largely intact and profits continuing to grow, it’s hard to see the disruption. What’s hard to miss though is the pressure Big Law faces from sev

Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World (Live #Lexpo17)

This is a live blog post of Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World. Jordan Furlong is the presenter. I am posting live from Lexpo 2017, a legal innovation event in Amsterdam on May 8-9, 2017. I post as a session ends, so please forgive any typos or err

A Day of Legal Innovation in London: Client Innovation Space + Flex Staffing

It may only be Tuesday, but is has already been an eventful week in innovation news from the London legal market. Two Magic Circle firms  and one Top 30 firm made noteworthy announcements today. Here is a quick recap, some additional insight from an email interview with Allen & Ov

Legal Operations – What We Know Now

Legal business operations, especially in corporate law departments, is on the rise.  Lawyers in both law firms and law departments require an array of business and administrative support. That support makes a huge difference to legal cost, effectiveness, quality, and turnaround times.

Should Law Firms Fear Losing Clients? (Altman Weil 2016 CLO Survey)

Should law firms fear losing clients? Many do already but just how much should they worry? The 2016 Altman Weil CLO Survey provides insight. The report opens with worrying data: 53% of law departments say they shifted a portfolio of work worth $50,000 or more because of a client servi

Will All Lawyers Work for the Big 4 by 2026?

In September, as a panelist at the College of Law Practice Management 2016 Futures Conference (PDF of agenda), I addressed the question “Will All Lawyers Work for the Big 4 by 2026?”. (The conference used the term mega accountants but it’s hard to imagine in 10 years

ILTA Recap – Spot Video Interviews and Blog Posts

Last week I attended ILTACon, the 2016 conference of the International Legal Technology Association. Here is a recap of my activities for the week. The first section has links to the three sessions I attended and live blogged. The second has a pictorial summary of the session on the b

Flex by Fenwick – A Strategic Approach to Service Delivery

FLEX by Fenwick is Fenwick & West LPP‘s 90-lawyer-strong interim in-house counsel business that “is the only service backed by an AmLaw 100 firm that provides custom solutions for interim in-house legal needs.” I have long followed alternative lawyer staffing mod

Is Big Law Having Its Kodak Moment?

A recent report suggests Big Law is having its Kodak moment. Before the turn of the century, “Kodak moments” were good. That successful marketing slogan prompted many snapshots. Today, a Kodak moment more likely means a famous company with a fabulous brand and fantastic ma

Automating Legal Advice: AI and Expert Systems

In 2015, we regularly read about automating legal advice with artificial intelligence (AI), especially with IBM Watson. In my view, the AI smoke – at least as described in many reports – exceeds the fire. In fact, I cannot name a single large law firm that has deployed a W