Insightful Assessment of Online Legal Services
I recently wrote about Trends in Online Legal Services. One of my legal market friends offered some interesting comments that help explain why online services have so little traction. …
Interesting McKinsey Quarterly KM Article
In Making a Market in Knowledge (The McKinsey Quarterly, 2004 Number 3), author Lowell L. Bryan suggests that for KM to succeed, organizations must create an internal marketplace. The framework…
Online Legal Services List Updated
I have updated the list of online legal services that I maintain. (I have also cleaned up the format a bit as well). The last full update was about 18…
PDA + Cellphone is a Time Saver
Ten days ago I bought a Treo 600 – a combined cell phone and Palm OS personal digital assistant. SprintPCS is my carrier. Though configuration and learning the device took…
Five Big Ideas Reviewed – Need for a Process Approach
My recent post (4/11/04) reviewed how hospitals are closely examining procedures to improve work flows and quality. This approach may be the best hope general counsels have to control outside…
The “Toyota Approach” to Best Practices
In To Fix Health Care, Hospitals Take Tips From Factory Floor, the Wall Street Journal (4/9/04, p. 1) reports that hospitals are applying techniques pioneered by John Deming and used…
Automated v. Manual Approaches to Knowledge Management
Some law firms use manually intensive approaches to knowledge management; others eschew creating specialized knowledge management positions and instead rely on automation. What are the pros and cons of the…
What Impeaching a Governor Teaches Us about Online Legal Services
The unauthorized practice of law (UPL) is a potential concern for those who wish to offer online legal services. Do UPL Restrictions Apply to Impeachment Lawyers from the The Connecticut…
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