Consistency in Service Delivery
Last week I posted an item, When Clients Come Knocking, that suggested law firms could take standard approaches to how they perform their work and that clients could, and should,…
Legal Technology and Organizational Change (Interesting McKinsey Quarterly Article)
Legal Technology and Organizational Change (Interesting McKinsey Quarterly Article) Many law firms and law departments are interested in applying technology to improve law practice. Sometimes, new technology is merely a…
Make versus Buy for Legal Techology
In my prior post, I reported that Linklaters is building its own knowledge management software. Reading this article prompted me to think about the decision to make versus buy software,…
LexisNexis Acquires Applied Discovery
LexisNexis announced in a July 11, 2003 press release that it has acquired Applied Discovery, an e-discovery company. I have always been struck by the seeming fragmentation of the e-discovery…
Legal Outsourcing in the News (Again)
The July 2003 issue of Corporate Legal Times in an article titled U.S. Companies Dsicover Cost Savings Down Under, describes how General Mills is saving up to 50% on outside…
The High Cost of Litigation, the Contribution of Technology
A recently posted article in the Automated Lawyer area of law.com titled The Litigation Arms Race describes the ever increasing costs of litigation. The focus is on product liabilities contingency…
Applying the Internal Discipline of Budgeting to Client Service
The Summer 2003 issue of Law Firm Inc., a new American Lawyer Media magazine about the business of law firms and targeted at senior managers of law firms, carries an…
The Future of Legal Secretaries
This article first appeared in the May 12, 2003 issue of Legal Times ABSTRACT: Advances in legal technology have caused the role of secretaries to change significantly. Law firms have…
Archives
Categories
- Alternative Legal Provider (44)
- Artificial Intelligence (AI) (57)
- Bar Regulation (13)
- Best Practices (39)
- Big Data and Data Science (14)
- Blockchain (10)
- Bloomberg Biz of Law Summit – Live (6)
- Business Intelligence (21)
- Contract Management (21)
- Cool Legal Conferences (13)
- COVID-19 (11)
- Design (5)
- Do Less Law (40)
- eDiscovery and Litigation Support (165)
- Experience Management (12)
- Extranets (11)
- General (194)
- Innovation and Change Management (188)
- Interesting Technology (105)
- Knowledge Management (229)
- Law Department Management (20)
- Law Departments / Client Service (120)
- Law Factory v. Bet the Farm (30)
- Law Firm Service Delivery (128)
- Law Firm Staffing (27)
- Law Libraries (6)
- Legal market survey featured (6)
- Legal Process Improvement (27)
- Legal Project Management (26)
- Legal Secretaries – Their Future (17)
- Legal Tech Start-Ups (18)
- Litigation Finance (5)
- Low Cost Law Firm Centers (22)
- Management and Technology (179)
- Notices re this Blog (10)
- Online Legal Services (64)
- Outsourcing (141)
- Personal Productivity (40)
- Roundup (58)
- Structure of Legal Business (2)
- Supplier News (13)
- Visual Intelligence (14)