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Best Practices

Technology is Not Enough

Consulting company McKinsey has found that information technology investment by itself has little effect on productivity. Management practices have a much bigger impact on productivity.  When IT lifts productivity in the The McKinsey Quarterly (2004, #4; free registration may be required) reports that “a new...
Knowledge Management

The Trouble with Taxonomies

Taxonomies are an integral element of many large law firms’ knowledge management programs. But building, maintaining, and using a taxonomy can be hard.  In my recent post on Developments in Full Text Searching, I cited Sharon Flank, a computational linguist, of DataStrategy. Sharon has just...
Personal Productivity

Tracking Tasks

A key element of personal productivity is tracking one’s tasks. I use Microsoft Outlook and it strikes me that doing so is harder than it should be. And from dealing with this apparent limitation, we may be able to draw a lesson about personal productivity...
Knowledge Management

New KM Survey

Matthew Parson, in connection with Joy London’s Excited Utterances, has conducted a knowledge management survey. Share the knowledge in LegalIT.net reports a summary of the findings.   “The objective of the research was to investigate current practices, roles, leadership turnover, resources and structures for KM...