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Artificial Intelligence (AI), General, Innovation and Change Management, Law Firm Service Delivery

Should We Settle for Incremental Change in Big Law?

Mainstream media regularly reports on big changes in many markets. Two juxtaposed articles on the front page (below) of the Business & Tech section of the Wall Street Journal (21 April 2016) got me thinking about change in Big Law.   The top-most article, “Market Shifts Slam Tech Old Guard“, describes...
Alternative Legal Provider, Do Less Law, Law Department Management, Law Departments / Client Service

Is Big Law Having Its Kodak Moment?

A recent report suggests Big Law is having its Kodak moment. Before the turn of the century, “Kodak moments” were good. That successful marketing slogan prompted many snapshots. Today, a Kodak moment more likely means a famous company with a fabulous brand and fantastic market share that misses new technology and goes bankrupt. (See,...
Contract Management, Do Less Law, Innovation and Change Management, Law Department Management, Law Departments / Client Service, Outsourcing

Law Department Trends + Contract Management Opportunities

Now is law department survey season. In my prior post, GCs Now Do Less Law, I reported on the Altman Weil survey of Chief Legal Officers. Here, I report highlights of two other recent surveys: The Annual Law Department Operations Survey by the Blickstein Group  surveys law department directors of operations....
Alternative Legal Provider, Innovation and Change Management, Interesting Technology, Law Departments / Client Service

The Transformation of the Delivery of Law

This is a live blog post from HyperionGP Solution Accelerator Conference. This 2-day event brings “together Law Department operations managers with leading Industry Experts and [Enterprise Legal Management] ELM Solution Providers in a highly interactive forum focused on success in Enterprise Legal Management.” This conference...