The International Legal Technology Association (ILTA) has just released a new white paper on Knowledge Management.
The KM white paper has several articles of interest. Chris Boyd, Director of Professional Development & KM at Wilson Sonsini, and I wrote one of the articles, Powering a KM Windmill, which is also available on this web site under the title Baking KM into the System. I also wrote Going Beyond E-Mail Queries, which is a case study of the RealPractice work product retrieval system at Littler Mendelson (click here for a related version at the Practice Technologies web site).
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