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Category: Management and Technology

Artificial Intelligence (AI), Big Data and Data Science, Innovation and Change Management, Interesting Technology, Law Firm Service Delivery, Legal Process Improvement, Legal Tech Start-Ups, ...

Getting Real about #LegalTech

In the last couple of years, I have written blog posts questioning the hype around legal artificial intelligence (AI) and legal innovation? Has the time come to focus on legal technology hype? I think so. In this post, I share some dynamic Twitter exchanges from...
Business Intelligence, Experience Management, Knowledge Management, Management and Technology

A New Era of Managing and Finding Experience in Large Law Firms

Experience management – the ability to find relevant matters and lawyers with specific experience – has emerged as core in large law firms for both knowledge management and marketing. I explain here its importance and examine the evolution in technology and processes supporting it. Knowledge Management...
Law Firm Service Delivery, Legal Process Improvement, Management and Technology

Do Large Law Firms Have to Start from Scratch to Automate?

A recent article about aircraft production observed that automation requires starting from scratch. Wow. It made me wonder if that’s so for law firms?. Airplane Makers Automate to Meet Surging Demand in the Wall Street Journal (9 July 2016) reports that Boeing and Airbus “are digging deep into the technology toolbox...