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Category: Knowledge Management

Business Intelligence, Knowledge Management, Low Cost Law Firm Centers

Are Firms Succeeding with Low Cost Service Centers? (Live from Ark Library)

This is a live blog post from the Ark Best Practices & Management Strategies for Law Firm Library, Research & Information Services conference in NYC. The topic of this session is “Service Delivery Transformation: Are Firms Having Success On-shoring Back-Office Operations?“.  Onshore back-office operations are a subset of the broader...
Business Intelligence, Innovation and Change Management, Interesting Technology, Knowledge Management

Librarians as Market Analysts: The Intersection of Big Data and Competitive Intelligence (CI)

This is a live blog post from the Ark Best Practices & Management Strategies for Law Firm Library, Research & Information Services conference in NYC. The topic of this session is “Librarians as Market Analysts: The Intersection of Big Data and CI“.   The presenters: Steven A. Lastres, Director...