Category: Knowledge Management

What’s hot in knowledge management? What are some unfulfilled KM desires?  In 2003, a group of NYC law firm KM professionals assembled a list of 20 useful KM resources and ranked them in importance. The top 5 were:     1. Precedents     2. Forms    ...

Morrison & Foerster is a big law firm that knows how to have its cake and eat it too. They developed an award-winning knowledge management system and use it as competitive differentiator.  A MoFo team led by Oz Benamram, Director of Knowledge Management, developed “AnswerBase,”...

The knowledge management peer group of the International Legal Technology Association is hosting a reception at Legal Tech on January 30, 2007 in New York City.  The 2007 Legal Tech trade show takes place Jan 29-31 in NYC. On that Tuesday, the KM Peer Group...

Law firms face many knowledge management hurdles. KM success might be easier by focusing on high value activities. Empirical data can help establish where that is.   For transactional work, identifying where KM can have maximum impact is not hard. The non-profit International Association for...

What does a law firm that takes KM seriously look like?  Knowledge management consultant Gretta Rusanow of Curve Consulting answers this question in KM and the Law (KMWorld, 1/07). Rusanow describes the KM program at leading Australian law firm Allens Arthur Robinson (AAR). The firm...

The recently released ILTA 2006 IT Staffing Survey indicates that KM is on the rise.  The survey (PDF here) asks “Who Manages KM?” (chart p. 10, table p. 15). Across all 4 categories of firm size, from small to very large, the percent of firms...

At the Ark KM Conference in October, I moderated the session “Management Views of KM.” So what do “customers” think of KM?  I suggested and moderated this panel (moderator questions here) because full-time, practicing lawyers rarely attend KM gatherings. All three panelists (participant info here)...

Knowledge management typically focuses on capturing and re-using a firm’s own work product. What if you could just as easily tap other firm’s work?  Looking Outside the Firm for On-Point Work Product (Legal Tech Newsletter, 12/8/06) by Justin Hectus of Keesal, Young & Logan explains...