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21 Jan 2026

Category: Innovation and Change Management

Business Intelligence, Innovation and Change Management, Interesting Technology, Knowledge Management

Librarians as Market Analysts: The Intersection of Big Data and Competitive Intelligence (CI)

This is a live blog post from the Ark Best Practices & Management Strategies for Law Firm Library, Research & Information Services conference in NYC. The topic of this session is “Librarians as Market Analysts: The Intersection of Big Data and CI“.   The presenters: Steven A. Lastres, Director...
Ron Friedmann, 10 years ago 4 min read
Alternative Legal Provider, Artificial Intelligence (AI), Bar Regulation, Do Less Law, Innovation and Change Management, Interesting Technology, Online Legal Services...

Automating Legal Advice: AI and Expert Systems

In 2015, we regularly read about automating legal advice with artificial intelligence (AI), especially with IBM Watson. In my view, the AI smoke – at least as described in many reports – exceeds the fire. In fact, I cannot name a single large law firm that has deployed...
Ron Friedmann, 10 years ago 6 min read
Do Less Law, Innovation and Change Management, Law Departments / Client Service, Law Firm Service Delivery, Law Firm Staffing, Legal Project Management

Is Legal Ripe for an Uber-like Disruption?

Is legal ripe for an Uber-like disruption? That is the question my friends at Logikcull posed to me when they invited me to an audio interview. My short answer: no! In October 2015, I spoke with Logikcull on innovation and disruption in the legal market. The audio...
Ron Friedmann, 10 years ago 5 min read
Contract Management, Do Less Law, Innovation and Change Management, Law Department Management, Law Departments / Client Service, Outsourcing

Law Department Trends + Contract Management Opportunities

Now is law department survey season. In my prior post, GCs Now Do Less Law, I reported on the Altman Weil survey of Chief Legal Officers. Here, I report highlights of two other recent surveys: The Annual Law Department Operations Survey by the Blickstein Group  surveys law department directors of operations....
Ron Friedmann, 10 years ago 4 min read
Alternative Legal Provider, Innovation and Change Management, Interesting Technology, Law Departments / Client Service

The Transformation of the Delivery of Law

This is a live blog post from HyperionGP Solution Accelerator Conference. This 2-day event brings “together Law Department operations managers with leading Industry Experts and [Enterprise Legal Management] ELM Solution Providers in a highly interactive forum focused on success in Enterprise Legal Management.” This conference...
Ron Friedmann, 10 years ago 6 min read

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