Law Firm Strategy and Execution Taking Center Stage
A new report delivers more bad news about US large law firm performance. What should management do? The just-released Hildebrandt Institute Q2 Peer Monitor Report observes “warning signs are emerging…
IT Spending Shifts to Marketing – Law Firm Implications?
Corporate information technology is shifting from chief information officers to chief marketing officers. Should large law firm CIOs pay attention to this trend? Gartner reports that by 2017, the CMO…
What Law Firms Can Learn from Grocery Stores
Until 2008, demand for corporate legal services grew rapidly. Large law firms could prosper with little attention to strategy or service. Today, however, firms face flat demand plus competition from…
Legal Technology Productivity Quest – Even a Power User Can Learn New Tricks
Many professionals I have seen at a keyboard seem stuck at the Beginner level – even the “power users” among us. So rather than recommending specific tools or tips for…
The Rise of Axiom Law
Anyone interested in the evolution of the legal market should read The Disruptive Innovation at Axiom’s Legal Outsourcing Division in the July issue of the The American Lawyer. Highlights of…
Law Firm Doubles as an Alternative Legal Services Provider – Interview with BLP Lawyers on Demand
General counsels face continued pressure to control legal spending. One increasingly popular way to save is to use an “alternative legal service provider”, a company that charges less than large…
2012 ACC Value Champions
Last week the Association of Corporate Counsel (ACC) announced the 2012 ACC Value Champions, 12 winners of awards that recognizes “effectively driving value by cutting spending, improving predictability and achieving…
Do Partners or Firms Own Client Relationships?
In the last few months I have been writing about law firm service delivery: how firms can optimize the experience of their top clients to gain share of wallet and…
The Current State and Future of Big Law Online Legal Services
I recently updated my list of online legal services. Since the prior update in 2006, there has been less online legal service activity than I expected. With clients using outside…
The Future of Lawyer Productivity
Can lawyers match the productivity growth in the rest of the global economy? I thought about this after reading a Wall Street Journal article last week, Robots Get a Makeover…
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