Law Firm Strategy and Execution Taking Center Stage
A new report delivers more bad news about US large law firm performance. What should management do? The just-released Hildebrandt Institute Q2 Peer Monitor Report observes “warning signs are emerging that the remainder of the year could pose numerous difficulties… A combination of lethargic demand,...
Ron Friedmann,
13 years ago
3 min read
IT Spending Shifts to Marketing – Law Firm Implications?
Corporate information technology is shifting from chief information officers to chief marketing officers. Should large law firm CIOs pay attention to this trend? Gartner reports that by 2017, the CMO will control more tech spending than the CIO. In response, IBM “is making a point...
Ron Friedmann,
13 years ago
2 min read
What Law Firms Can Learn from Grocery Stores
Until 2008, demand for corporate legal services grew rapidly. Large law firms could prosper with little attention to strategy or service. Today, however, firms face flat demand plus competition from other firms and alternative legal services providers. To maintain or gain share and protect profits,...
Ron Friedmann,
14 years ago
2 min read
Legal Technology Productivity Quest – Even a Power User Can Learn New Tricks
Many professionals I have seen at a keyboard seem stuck at the Beginner level – even the “power users” among us. So rather than recommending specific tools or tips for legal technology beginners, I want to encourage an overall mindset of learning and improving. I...
Ron Friedmann,
14 years ago
5 min read
The Rise of Axiom Law
Anyone interested in the evolution of the legal market should read The Disruptive Innovation at Axiom’s Legal Outsourcing Division in the July issue of the The American Lawyer. Highlights of Axiom from AmLaw Article. Key facts and quotes from the article: Axiom is a C-class...
Ron Friedmann,
14 years ago
3 min read
Law Firm Doubles as an Alternative Legal Services Provider – Interview with BLP Lawyers on Demand
General counsels face continued pressure to control legal spending. One increasingly popular way to save is to use an “alternative legal service provider”, a company that charges less than large law firms. A few forward-thinking law firms have developed their own alternative services. One of...
Ron Friedmann,
14 years ago
5 min read
2012 ACC Value Champions
Last week the Association of Corporate Counsel (ACC) announced the 2012 ACC Value Champions, 12 winners of awards that recognizes “effectively driving value by cutting spending, improving predictability and achieving better legal outcomes.” Amar Sarwal, VP and Chief Legal Strategist at CC, in his Top...
Ron Friedmann,
14 years ago
3 min read
Do Partners or Firms Own Client Relationships?
In the last few months I have been writing about law firm service delivery: how firms can optimize the experience of their top clients to gain share of wallet and increase profits. This includes deploying tools such as legal project management, process improvement, technology for...
Ron Friedmann,
14 years ago
3 min read
The Current State and Future of Big Law Online Legal Services
I recently updated my list of online legal services. Since the prior update in 2006, there has been less online legal service activity than I expected. With clients using outside counsel less and pressing for better value, however, I believe law firms can gain new...
Ron Friedmann,
14 years ago
5 min read
The Future of Lawyer Productivity
Can lawyers match the productivity growth in the rest of the global economy? I thought about this after reading a Wall Street Journal article last week, Robots Get a Makeover in Factories, which describe a new generation of robots that help assemble delicate devices, a...
Ron Friedmann,
14 years ago
3 min read
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