Knowledge Management Priorities in Large Law Firms – A Survey
Last week I attended a private meeting of large law firm knowledge management professionals. About 50 people from almost as many firms attended. In preparation for the meeting, the co-organizers (of which I was one) asked all invitees several questions about KM priorities and interests....
Ron Friedmann,
14 years ago
2 min read
New Generation of Law Firm Portals and Good Design Principles
This is a live blog post from a private meeting of large law firm knowledge management professionals. The topic is new model intranets / portals with a focus on user interface (UI) and user experience (UX). BACKGROUND AND PRINCIPLES OF GOOD DESIGN Perhaps the...
Ron Friedmann,
14 years ago
5 min read
Two Big US Firms Cut Staff Costs as Legal Tech NY Starts
In what is likely a pure coincidence but one could view symbolically, as Legal Tech New York begins today, articles today report on two large US law firms that have announced significant steps to reduce staff costs. The bigger announcement is Kaye Scholer Latest Large...
Ron Friedmann,
14 years ago
2 min read
The Evolution of KM from Content to Tools to True Productivity
What is knowledge management today? Recent developments in the legal publishing world provide one answer – and the answer may not be what you think. Early in January, I was struck when Thomson Reuters (TRI), which owns Westlaw and other primary and secondary legal content,...
Ron Friedmann,
14 years ago
4 min read
The Onshore Law Factory – Carillion UK Example
A news item today explains how one large UK company has built its own “law factory”. I periodically write about law factory as a way to handle high volume, lower value legal work. Whether it is suitable only for commoditized work or also ‘bread and...
Ron Friedmann,
14 years ago
2 min read
From Legal Horsepower to Service Delivery Design
Does good design have anything to do with law firms? Maybe, depending on how you think about design. In the New York Times today, Design Rivals Technology in Importance, we learn that when it comes to consumer technology products, design exceeds technology in importance: “The...
Ron Friedmann,
14 years ago
3 min read
The Role of Data Driven Models in Law Practice
A January 2013 Corporate Counsel article explores the potential of data modeling to support compliance with the U.S. Foreign Corrupt Practices Act. It’s great to see lawyers write about data and analytics, though I fear the article sends the wrong message. In What Computer Models...
Ron Friedmann,
14 years ago
3 min read
Understanding Why Clients Hire Law Firms
To grow and prosper in 2013, large law firms should understand why clients “hire” them. Note I wrote “hire” and not retain. Mary Abraham’s recent post Milkshakes and Purple Cows summarizes a Clayton Christensen talk in which he discusses why consumers “hire” a product. That...
Ron Friedmann,
14 years ago
3 min read
Two Ways Law Firms Can Compete – FT Innovative Lawyers Awards
The recently released FT report on US Innovative Lawyers 2012 points to two ways large law firms can compete for business. Innovation in law practice is one. About this the FT observes that “[m]ost of the top US law firms have similar strategies – to...
Ron Friedmann,
14 years ago
2 min read
Legal Tech Live Debate: Daniel Brown and Charles Christian
This is a live blog post of an online debate between UK-based legal technology gurus Daniel Brown (TheKnowList) and Charles Christian (Orange Rag/Legalit Insider) as they square off, hosted by Burke & Company LLC and its Legal Technology Observer (LTO) blog. Christy Burke, President of...
Ron Friedmann,
14 years ago
5 min read
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