Allen & Overy Testing Outsourcing
I have written several posts about the potential of outsourcing legal work overseas: Power Outages and Outsourcing , 15 Aug 03; Technology Outsourcing Example – Document Management , 18 Jun 03; More on Off-Shore Outsourcing, 14 Jun 03; Central Back Offices and Outsourcing; 30 May...
Ron Friedmann,
23 years ago
1 min read
The Importance of Standards
I just returned from a 2 week vacation in Switzerland and Germany. While traveling back, I reflected on three “technology experiences” in Europe: (1) I rented a cell phone that worked in both countries, as well as at Heathrow, where I changed planes; (2) no...
Ron Friedmann,
23 years ago
2 min read
Away
I’ll be away for a couple of weeks. See you in September.
Ron Friedmann,
23 years ago
1 min read
Total Cost of Ownership and Technology Upgrades
Law firm technology managers regularly face the question of when to upgrade software or hardware. The answer is neither easy nor obvious. Beware the Underlying Costs of Using Dated Technology from the New York Law Journal on law.com provides a good analysis of some of...
Ron Friedmann,
23 years ago
2 min read
Power Outages and Outsourcing
One theme of legal technology and this blog is outsourcing: Orrick’s move to W. Va. (May 30th), downtown v. suburban offices (June 1st), the move of professional work off-shore as reported by Fortune (June 14th), Dorsey & Whitney’s move to outsourced document management (June 18th),...
Ron Friedmann,
23 years ago
2 min read
IBM is Developing New Search Technology
In my July 30th posting, Thoughts on Full Text Retrieval (a KM and litigation support topic), I discussed lingering questions I have about the value of advanced full-text retrieval. My questions notwithstanding, I do believe that more sophisticated tools offer value, at least when used...
Ron Friedmann,
23 years ago
2 min read
The Power of Markets – Is It Applicable within a Law Firm?
On Monday, I read two articles that made me think about whether law firms could apply market principles to improve their efficiency and effectiveness. Futures Trading and the Internet in the New York Times business section (8/11/03) discusses the power of the Internet to create...
Ron Friedmann,
23 years ago
2 min read
Memory is Not Enough for KM
Last week I posted two items related to knowledge management: “Advertising Practices Applied to Law Firm Marketing” discussed mining documents to determine client interests; “Relationship Mining” described software that allows determining who knows whom within an organization. After writing these, it occurred to me that...
Ron Friedmann,
23 years ago
2 min read
How Would You Rather Fly? How Do You Like Your ICU Stay? Checklists or Not?
Let’s say you’re the General Counsel of a company on a business trip. At the airport, you find, to your surprise, that you have a choice of two flights, equally convenient, at the same price, both going to your destination directly. There’s only one difference....
Ron Friedmann,
23 years ago
2 min read
Relationship Mining
On Monday, the Wall Street Journal ran an article called Six Degrees of Exploitation (8/4/03, Page B1). The article describes a new class of software designed to mine relationships across an organization. It cites as examples Visible Path and Spoke Software. The lead paragraph reports...
Ron Friedmann,
23 years ago
2 min read
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